Modern Collision

4.9 (1,344reviews)
100%
3940 US Highway 80w,  Phenix City,  AL  36870
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Shop AssistantSparkles

In operation 27 years, 5 years at this location.

Modern Collision is a family-owned auto repair business operating out of Phenix City servicing the surrounding area. Our experienced technicians use state-of-the-art equipment to diagnose and repair any damage to your vehicle, whether it's a small dent or major collision. We are committed to providing you with the highest quality repairs and we take pride in offering reliable service that you can count on. Our team strives to make the process as smooth and hassle-free as possible. We believe in treating our customers like family. We'll keep you informed throughout the repair process and work directly with your insurance company. Our goal is to get you back on the road safely and with a smile on your face!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM Basic
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,344)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The team is widely commended for proactive, clear communication and frequent updates throughout the repair process, giving customers peace of mind. Timeliness is a recurring highlight, with numerous vehicles completed ahead of schedule. The welcoming, professional, and caring staff atmosphere is frequently mentioned, along with appreciated extras like interior and exterior detailing. A few customers noted minor issues such as parts delays, small items needing follow-up, or communication lapses, reflecting areas customers feel could be refined further.
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"... complete confidence that my car was in good hands. The quality of the repair work exceeded my expectations. My vehicle looks absolutely flawless—like it just ..." Read more
"The work was professionally done. My truck looks as though I brought it home from the dealership for the first ..." Read more
"... actually had my vehicle ready on August 20th. The quality of the work was great, and I really appreciated the attention to detail. They even cleaned my vehicle ..." Read more
"You guys went above and beyond my expectations. Im extremely pleased and grateful for your service and its attention to ..." Read more
"... truck. Always updating me every step of the way. I am so impressed with the professionalism and care they showed through the entire process. I would highly recommend ..." Read more
"... quote. The turnaround time was amazing! My original estimated completion date was August 28th, but they actually had my vehicle ready on August 20th. The quality ..." Read more
"Completed 15 days early from estimated dated of completion."
"Not only was the service completed ahead of schedule but I throughly enjoyed the amount of updates I got. Not too little, not ..." Read more
"My car was ready 10 days before the expected date."
"Great work! Also my truck was finished early."
"... beyond satisfied with the repairs on my car. The team kept me informed every step of the way, providing proactive updates that gave me complete peace of mind throughout ..." Read more
"... me know I could return if anything came up. That level of care and communication is something you dont find everywhere. Thank you again for going above and beyond. ..." Read more
"The customer service was outstanding. I especially liked the text messages letting me know the status of my vehicle. My vehicle looks like new money. I ..." Read more
"Simply a great experience from all the communication, to getting an estimate, dropping the vehicle off, and picking it ..." Read more
"Had a great experience with modern collisions. They kept me up on details on my repairs. And they finished earlier than I expected. And my car looks great. ..." Read more

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Very comforting. Explained process well and answered all questions thoroughly

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Returned Clean

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My Experience

They are very efficient and knowledgeable. They clean my vehicle inside and out. I will give them an A+

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My Experience

You guys did a great job! Communication was excellent and professional. I would recommend you guys to anyone needing repairs.

My Experience

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Very pleasant experience in a difficult situation

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Very friendly they good work

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Returned Clean

My Experience

Mark is always friendly and helpful

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My Experience

I had a great experience with Modern Collision from start to finish! First off, I was able to schedule a consultation the same day I called. They got me in quickly, inspected the damage to my vehicle, and provided me with a quote. The turnaround time was amazing! My original estimated completion date was August 28th, but they actually had my vehicle ready on August 20th. The quality of the work was great, and I really appreciated the attention to detail. They even cleaned my vehicle inside and out before I picked it up, which was an unexpected but very nice touch! Everyone I interacted with was professional, helpful, and provided great customer service. You can truly tell that they take pride in their work and do their best to make sure their customers are satisfied. I would definitely recommend Modern Collision to anyone needing repairs! ⭐️⭐️⭐️⭐️⭐️

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Returned Clean

My Experience

I would highly recommend Modern Collision. They were excellent with communication, timing and service. 5 stars and we will use them again in the future. Great job Mark and team!

My Experience

The left rear blinker was not working when I picked up the car after hours.

Likely to Recommend

This is a great team of people here at Modern Collision.The service is outstanding.

Repair Quality

I am very pleased with my repairs at Midwrn Collision.They did an excellent job.The staff is so very kind.They kept me informed as to what was going on.I would definitely recommend Modern Collision for any car repairs.

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They did a great job with using the best quality parts for my car.

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Returned Clean

My Experience

Looks great.

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Repair Quality

Everything was smooth and direct. Easy drop off and pick up process. No complaints whatsoever. Will continue to use in the future.

Customer Service

Returned Clean