Modern Collision

4.9 (1,327reviews)
99%
3940 US Highway 80w,  Phenix City,  AL  36870
Bot
Shop AssistantSparkles

In operation 27 years, 5 years at this location.

Modern Collision is a family-owned auto repair business operating out of Phenix City servicing the surrounding area. Our experienced technicians use state-of-the-art equipment to diagnose and repair any damage to your vehicle, whether it's a small dent or major collision. We are committed to providing you with the highest quality repairs and we take pride in offering reliable service that you can count on. Our team strives to make the process as smooth and hassle-free as possible. We believe in treating our customers like family. We'll keep you informed throughout the repair process and work directly with your insurance company. Our goal is to get you back on the road safely and with a smile on your face!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,327)

My Experience

Jessica was so great through the whole experience. She was so easy to work with, and everyone I came in contact with was so welcoming and helpful. Justin did an amazing job on my car! It looked brand new when I picked it up! I will definitely continue to use Knott’s and I will send everyone their way!

Likely to Recommend

Repair Quality

Wonderful experience, my car looked brand new when I got it back!

Customer Service

Jessica was awesome and kept me informed through the whole process

Returned Clean

My Experience

Good job, but I still need the wind shield install

Likely to Recommend

Like I said still waiting on windshiel to come in and be install

Repair Quality

Ha Still waiting on windshield to come in and be install.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

They were very helpful with getting a quote, working with our insurance, getting our vehicle in and repaired in a timely manner. All staff was easy to talk to, informative, and pleasant.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Went well

Customer Service

Very friendly and helpful

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I've already recommended several persons.

Repair Quality

Working with the team at Knotts was great. They are friendly and work quick to get you back on the road. I myself dragged the project out due to my own scheduling issues but they worked out my issues perfectly.

Customer Service

See main statement. Very friendly staff.

Returned Clean

My Experience

Very helpful to Martha my wife. Worked with us very well.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work. I will recommend this business.

Customer Service

Very professional

My Experience

The 6 inch strip of tint was not replaced on the top of my windshield. I really would like that replaced.

Likely to Recommend

I believe the Knotts organization are professional craftsman and would like to ensure they are presenting there best work for the customer ever time.

Repair Quality

The body repairs appear to be to the standard. My concern is the vehicle's alignment. It's not traveling straight and true as previously. Was this something that was looked at/inspected, put on a lift or considered during the assessment. Was the vehicle test driven to eliminate the possibility? Is this fix not able to be accomplished at this shop?

Customer Service

From the phone conversations, the team presents/conducted themselves as professionals.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job very pleased

Customer Service

Great job very pleased

Returned Clean

Likely to Recommend

Repair Quality

Justin did an amazing job fixing the hail damage on my daughters car. I would highly recommend Knotts Collision and Towing!

Customer Service

Amazing customer service

Returned Clean

My Experience

Y’all did an amazing job and I’m very satisfied with it

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

I’m sure my score would be a 10 in the end, but my truck is not finished yet. I’m still waiting on pin-striping to be completed.

Customer Service

Customer service has been excellent, but I’m still waiting for a call about completion.

Returned Clean

Likely to Recommend

Repair Quality

Excellent will refer everyone I know if you are tied up in a fix let Knotts fix your problem

Customer Service

Returned Clean