Monarch Collision Center

5.0 (336reviews)
100%
28872 Pac Hwy S,  Federal Way,  WA  98003

In operation 8 years.

Delivering first class collision repair. The first time. Every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (336)

Likely to Recommend

I’ve already recommended them to some friends and family.

Repair Quality

Monarch exceeded my expectations in every way.

Customer Service

Extremely attentive and responsive to all my needs.

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Repair Quality

We are very happy with the repairs Monarch did to our VW Tiguan. Not only do the repairs quickly . They also vacuumed and clean the cat inside and out. We had a couple of other estimates and Monarch's price seem very fair. We recommend them highly. Thanks guys for do a great job!

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I have recommended them already Flawless

Repair Quality

Flawless!!!!

Customer Service

Flawless

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Repair Quality

Monarch went the extra mile/did a beautiful job on the repair and charged a very reasonable price. I would definitely recommend them to others.

Customer Service

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Likely to Recommend

I actually already sent them a customer!

Repair Quality

Excellent service! Professional & kind! Went above and beyond! Felt personal not just business! Would use them again! Would highly recommend!!!!

Customer Service

I typed everything in my last comment I didn’t know there was gonna be a comment box for each item. Their service was amazing!!! Professional & kind! It felt very personal, not just business!! I would highly recommend them!!!!!

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Repair Quality

100% satisfaction great work

Customer Service

Service was exceptional and we are thankful for the hard work

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I’m using Monarch again for another car.

Repair Quality

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Repair Quality

From the time I brought my vehicle in to Monarch Collision center, I was treated with great customer service. Mr. Brian was straight to the point and honest. He asked questions and took pictures before he gave me a quote. I felt confident that he could get my vehicle back right. This business exceeded my expectations and then some. He made sure he kept me updated up until the job was finished. And above all that when it was time for me to get my Durango back, Mr. Brian offered to come and pick me up from my house so that I would not have to worry about finding someone to bring me to his shop for pick up!! Now if that isn’t elite customer service then I don’t know what is. My vehicle looks like nothing ever happened to it. I highly recommend anyone who needs collision repair, that they go to Monarch hands down!😁

Customer Service

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Repair Quality

Nobody wants to need to take a vehicle in for repairs. Brian made it as painless as possible even assisting with transportation for my rental car.

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Repair Quality

Brian and his staff have always been very helpful and always communicating each step along the way. They have gone above and beyond to get you in your rental before you leave after dropping your car off. Brian always answers his phone and had answers. I brought my first car here in 2021 and a second time this past February. This is my go to for any body work.

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Repair Quality

Love this place excellent workmanship. Always keep you well informed on progress or or any unexpected problems and work with you to get the best price and results.twice we have taken vehicles to Monarch and both times we’re very happy with quality of work as well as cost of repairs

Customer Service

Second time using this place excellent quality work they keep you well informed on progress and any issues they might find and how you want them to deal with them. And the price is always more than fair very friendly always make you feel like they are there to help not just take my money

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Repair Quality

They were quick efficient and did a wonderful job. They don’t up charge you millions and I loved that. They were respectful and I loved their work. I recommend!!!!

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Repair Quality

I love the clear communication from this company. Despite the hurdles you can have while going through something like having to get your car repaired, Monarch Collision Center made this process pretty stress free for me and I'd absolutely recommend them to others. The work was done with care and effort and the service was amazing overall!

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Repair Quality

Brian did a great job replacing my bumper after being in a car accident. He even went the extra mile and washed and detailed my car. It looked brand new when I picked it up. Thanks again!

Customer Service

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Likely to Recommend

I would absolutely recommend Monarch Collision. Working with Brian and team was a great experience. They make you feel important, unlike many of the bigger shops. Thank you, Brian!

Repair Quality

Brian at Monarch Collision is the best! He has fixed two vehicles for me, both times going above and beyond. He charges a fair price for the work, and he even gave me advice on how to deal with the other driver's insurance when they were unresponsive. I would definitely recommend!

Customer Service

Always got back to me when I had a question.

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Repair Quality

The car looked excellent as if it was never involved in an accident. Brian was very professional, and courteous. I'm referring all of my friends to monarch collision for their services

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