Monarch Collision Center

5.0 (337reviews)
100%
28872 Pac Hwy S,  Federal Way,  WA  98003

In operation 8 years.

Delivering first class collision repair. The first time. Every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (337)

Likely to Recommend

Highly recommend!

Repair Quality

If you end up wrecking your car, this is where you what to go to get it fixed. Brian is wonderful to work with. He kept me updated through out the whole process. My car looked beautiful when I got it back. I am more than satisfied!! Highly recommend.

Customer Service

Brian definitely puts his customers first. Explains everything in detail.

Returned Clean

Likely to Recommend

Repair Quality

An amazing job! I love my car even more

Customer Service

Returned Clean

Likely to Recommend

I would highly recommend Monarch Collision! I stumbled on them by riding down Pacific Highway and no better service have I encountered

Repair Quality

Brian is the best! He’s like talking to an old friend. He keeps you updated, works with the insurance company, finds the best reasonable parts for your vehicle whether they are old or new and assists in the rental vehicle. I would highly recommend Monarch Collision to anyone! Brian really goes above and beyond your needs. He’s the best ever!

Customer Service

Brian welcomes you with a smile and Jose is justice friendly. They are a great team.

Returned Clean

Likely to Recommend

I have already recommended Monarch to both friends and family. Like me, my sister-in-law was extremely pleased with the customer service and workmanship. Monarch is a trustworthy business who does excellent work. I highly recommend Monarch.

Repair Quality

Monarch did an AMAZING job fixing the damage to my car! It looked brand new as you would never would have know it had been in an accident.The paint was matched perfectly! Not only that, but they detailed both inside and the outside! Brian was wonderful to work with, very professional, and he made this experience a breeze! He even drove me to pick up my rental car! I highly recommend Monarch!

Customer Service

Monarch went above and beyond! Brian was professional and courteous. He not only fixed the damage but also detailed my car inside and out as well as fixed a few other things! He even drove me to pick up my rental car! I could not be happier with Monarch’s customer service!

Returned Clean

Likely to Recommend

Monarch Collision became my forever Body Shop

Repair Quality

The best body shop and customer services 💯⭐️

Customer Service

The best body shop and customer services 💯⭐️

Returned Clean

Likely to Recommend

Repair Quality

Very good costumer service. Quality excellent

Customer Service

Returned Clean

Likely to Recommend

I always recommend Monarch when I can

Repair Quality

Brian always goes above and beyond. He’s a perfectionist and that is a quality I appreciate very much.

Customer Service

Top notch customer service always. Friendly and goes the extra mile.

Returned Clean

Likely to Recommend

I wouldn't recommend any other shop. This is a quality shop that cares about its customers.

Repair Quality

Car looks like new.

Customer Service

Brian and his employees are both very friendly, caring, and go out of their way to make sure you are taken care of

Returned Clean

Likely to Recommend

Already recommended to a friend

Repair Quality

Great experience, perfect from start to finish.

Customer Service

Returned Clean

Likely to Recommend

Absolutely to friends and family

Repair Quality

Excellent Service. Highly recommend

Customer Service

Superior Customer Service

Likely to Recommend

Repair Quality

My experience at Monarch Collision was exceptional! From initial contact with owner Brian Steadman until I picked my car up, I felt informed. My car needed extensive body work. When I picked it up it looked brand new. The work was done in a timely manner and an extra wax and cleaning on top of that. I appreciate Brian and his team for a job well done, the customer service provided, communication with my insurance company and the care in which my car was completed. Thank You Monarch Collision.

Customer Service

Returned Clean

Likely to Recommend

I've already recommended them.

Repair Quality

Monarch Collision did a great job repairing my bumper to like new condition. We are very happy with it!

Customer Service

Great customer service and communication.

Returned Clean

Likely to Recommend

It's a no brainer When I was looking at getting my vehicle fixed I talked to other repair shops and they wonder sending email where he wanted to come by and take a look at it that day. So of course I'd recommend Them

Repair Quality

They stand behind everything even if it was just a little adjustment. And I wish other shops would follow their lead

Customer Service

Keeping you informed every step of the way. And willing to go to my home where the vehicle was to both take a look at it and then later Take it to the shop and bring it back when it was done. Customer service unparalleled to any repair shop you could hope for. Taking Care of the repair Making it feel like I was somebody extra special. And then 10 days after I got my car back he checked to make certain everything was working fine.

Returned Clean

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All I can say is GREAT JOB.. I’m satisfied with the work Monarch did.. Car looks new. Thanks to Monarchs team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Highly recommended to everyone

Repair Quality

Excellent work done

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Brian and his team did an excellent job repairing my f150 and I am very pleased with the high level of customer service

Likely to Recommend

I already have!

Repair Quality

My car looks amazing. My co-workers thought I got a full paint job because they matched the new paint SO well and waxed my car. It's beautiful!

Customer Service

Brian was always courteous and friendly!

Returned Clean