Monarch Collision Center

5.0 (337reviews)
100%
28872 Pac Hwy S,  Federal Way,  WA  98003

In operation 8 years.

Delivering first class collision repair. The first time. Every time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (337)

Likely to Recommend

Absolutely

Repair Quality

I would like to thank Brian, Carla, and the crew for the exceptional work that I received on my 2014 Mercedes Benz. They worked with the insurance company to ensure that my car was returned in superb condition. I am extremely pleased with the result. I looked forward to working with true professionals whenever the need arises in the future. Thanks Again Tim

Customer Service

Outstanding

Returned Clean

Likely to Recommend

Repair Quality

They took great care in repiring my car. It is like nothing ever happened. It was pretty messed up. I am very grateful for the care and precision they took.

Customer Service

From the very beginning I was treated fairly and with care. Brian would keep me updated and informed.

Returned Clean

My Experience

The repair process working with the insurance companies was very stressful. Brian Steadman navigated that process expertly. I am so glad I found him to fix my 4 Runner. I didn't realize the insurance repair scheme was to try to get the repair companies to us third party parts and cut their labor rates. The work that was done at Monarch looks like new! And Brian was able to negotiate to get original Toyota parts. Thank you Brian. Five star rating!!

Likely to Recommend

Repair Quality

Great advice and great job.

Customer Service

Excellent customer service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Wonโ€™t take my car anywhere else but monarch collision!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend Monarch Collision to anyone who asks. I wouldn't go anywhere else

Repair Quality

Brian was very diligent in finding and fixing all the damage to my car. The Monarch crew also cleaned the car inside and out - it looked like new. I'm very happyand I highly recommend Monarch Collision to anyone who needs auto body repairs!

Customer Service

I am more than satisfied. Brian and his team went above and beyond what I would expect from an autobody repair shop

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I've already mentioned the company name to a couple of neighbors.

Repair Quality

Brian gave me good insurance advise regarding regarding my alternatives, worked me in his schedule within a couple of days, completed the work in about 2-3 days and I was able to take home a clean and shiny car in a short amount of time and no complaints. I will certainly pass his name around to any of my family or friends that his does great work and is a very personable to top it off.

Customer Service

Detailed billing showing alternatives.

Returned Clean

Likely to Recommend

Repair Quality

Great team, very helpful and quick!

Customer Service

Returned Clean

Likely to Recommend

Already have.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes I will refer all my friends ๐Ÿงก and family.

Repair Quality

I am very pleased with my suv being repaired perfectly and it looks new.

Customer Service

Brian and his staff were amazing very respectful ๐Ÿ™๐Ÿฟ and polite every time I came in.

Returned Clean

Likely to Recommend

Absolutely would bring another of our cars here and will recommend to others.

Repair Quality

Repair was finished earlier than quoted, in line with expected cost and looks great

Customer Service

Ownership and team members were easy to work with and provided great communication

Returned Clean

Likely to Recommend

This is my go to shop for any accident

Repair Quality

They do quality work and Brian the boss is very good about communication and explaining what is going on throughout the process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excelente work

Returned Clean

Likely to Recommend

Repair Quality

Beautiful work on my car. Response and easy to work with. Highly recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean