Moppert Bros at Warminster Inc

My Experience - 5.0/5.0 -

Moppert Bros. did an excellent job in repairing our Volvo S-60. Moreover, they were accurate in the time of repair; provided status updates on the repair progress; and, the results show their attention to detail.

Likely to Recommend - 5.0/5.0 -

Would definitely recommend Moppert Brothers for any auto repair.

Repair Quality - 5.0/5.0 -

The quality of the repair was excellent. Looked like the car just left the showroom!

Customer Service - 5.0/5.0 -

The repair shop's personnel were all friendly and professional.

Likely to Recommend - 1.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 1.5/5.0 -

Did not order parts ahead of time. Did not install a new part but just put in old one and when i found out and asked about it they said its a communication gap.

My Experience - 5.0/5.0 -

Gods experience

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work and communication. Delivered at the planned time and date

Customer Service - 5.0/5.0 -

None

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an amazing job. The car came back and people believe it’s a brand new car!!!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

i thought they were awesome everything was excellent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Very good repair job .... my biggest issue here is the actual cost of everything. I know it's getting built to insurance but still almost double what I thought it would be

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Eric gave me 2 or 3 progress reports along the way . The car was cleaned and detailed nicely when I picked it up.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks great!

Customer Service - 5.0/5.0 -

Everyone was very helpful and kind

My Experience - 5.0/5.0 -

This was the second time I've had a car in for bodywork and I was extremely pleased with the work that was done. My car was returned, cleaned inside and out probably looks better than it has a long time. I passed my comments to my insurance agent and he said he was going to mention to his clients should they ever need bodywork saying how professional I thought your shop was

Likely to Recommend - 5.0/5.0 -

Already have recommended them to my insurance agent

Repair Quality - 5.0/5.0 -

Excellent

Customer Service - 5.0/5.0 -

Lauren was very professional and helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Just wish better attention to detail was paid when buffing the hood. Oh and for some reason a badge was removed and not put back on…I noticed this when I picked up the truck.

Repair Quality - 3.5/5.0 -

With yesterday’s warm weather I had a chance to wipe down and inspect the hood. There are water spots around both washer fluid nozzles and across the edge of the hood that I wash unable to wipe away. Also, something with the insulated panel doesn’t look right. I hosed and wiped down the motor area a week or two before having the work done and upon lifting the hood when I picked up the truck I noticed the insulation was very dirty looking and someone had cut a hole in one spot. Not sure why this would have been done. I didn’t clean the motor area yesterday but will look closer the next chance I get to do this.

Customer Service - 3.5/5.0 -

With yesterday’s warm weather I had a chance to wipe down and inspect the hood under the sun. There are white water spots around both washer fluid nozzles and across the edge of the hood that I wash unable to wipe away. Also, something with the insulated panel doesn’t look right (hole cut in the insulation that wasn’t there before). I hosed and wiped down under the hood and the motor area a week before having the work done and upon lifting the hood when I picked up the truck I noticed the insulation was dirty looking and someone had cut a hole in one spot. Not sure why this would have been done. I didn’t clean the motor area yesterday but will look closer the next chance I get to do this.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

Announced pick up day kept changing. Car is much squeakier than I remember. Want to know if that’s normal and only temporary due to new parts or if I require further service.

Customer Service - 2.5/5.0 -

Wasted over 2 hours coming to pick up my ezpass for an out of state trip that was nowhere to be found when I arrived.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Overall the repairs were very good. However, an issue with 4 Driver’s Assistance systems not functioning came to light by the time I got home and then each time I drove the car for more than 7 minutes. After about 7 minutes I am getting alerts that the following systems are not working: Evasions Assistance, Side Collision Warning, Active Blind Spot Detection, and Intersection Protection. Also, I noticed that a sensor on the back bumper appeared to have fallen into the bumper. I wonder if the back bumper sensors are securely mounted and working properly. Over the 4 plus years I’ve had the vehicle, I washed & waxed it numerous times and the sensor were always flush and secure the bumper.

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0