Moppertauto Collision of Newark

4.9 (167reviews)
96%
854 Dawson Drive,  Newark,  DE  19713
Bot
Shop AssistantSparkles

In operation 50 years, 3 years at this location.

We specialize in collision repair but we do much more than that. All of our facilities have cutting edge equipment and tools to offer our customers the most advanced repair solutions possible. We work on all makes and models of cars, whether it be a popular commuter vehicle or an exotic super car. Moppert Auto Collision has been family owned and operated for 47 years. We have four different locations, two are in New Jersey, and two in Delaware. All of our locations are within driving distance from anywhere in the Tri-State area, thus making it easy for our customers to reach us.We are extremely proud of the work we produce and we are committed to ensuring that every vehicle that comes through our shops meets our higher quality of standards. Our multiple manufacturer’s certifications, ongoing repair training, and quality control standards support our promise to providing the ultimate customer experience.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Mercedes-Benz

Reviews (167)

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Repair Quality

Customer Service

Excellent

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Repair Quality

You guys did a great job!! Im one to complain but there is some discoloration on my passenger side seat. I know you had to work on that door.

Customer Service

I noticed a discoloration on my passenger side seat. I'm not one to complain but I know you had to work on that door

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My Experience

Angie was very friendly,kind and professional. She was a big help to me when I had to send some information to her.You don't find customers rep like that anymore. My car was done very well,I would truly recommend your service to family and friends Thank you so much Moppert.

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Repair Quality

Good communication on repair progress.

Customer Service

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My Experience

From the moment I walked in the door Angie, Ricky and Ben were professional , efficient, and kind! They have it down to a science .. well organized , and very knowledgeable .. Along with beautiful workmanship! My car looks brand new!! I thank you and your technicians for taking such good care of my car!

Likely to Recommend

Professional knowledgeable and kind!

Repair Quality

Awesome job!

Customer Service

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Repair Quality

Customer Service

My Experience

Very clear consistent communication. Pace of work exceeded my expectations. Caught a part specifies that did not match OEM and made the adjustment without delaying projected delivery. Very satisfied client.

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My Experience

You guys did an outstanding job! Thank you!!!

Likely to Recommend

Highly recommended!

Repair Quality

Well beyond my expectations, thank you very much!!!

Customer Service

Everyone made this process as smooth and painless as possible.

Returned Clean

Likely to Recommend

Repair Quality

Very good work

Customer Service

The receptionist was Friendly and pleasant demeanor . The updates was very helpful

My Experience

My wife dealt with receptionist that was very kind and professional as well as the daily updates on the progress of her vehicle. Ricky was the best in explaining why and what was done to the automobile. A certain situation came about but the two of them were so professional and informative which kept her calm and understanding. She says she'd recommend anyone to Moppert. The repair that was done to her vehicle was exceptional and she is very very pleased. Thank you Angela, Ricky and staff for all you did to make this a small pleasant journey. Sincerely, Timothy & Vanessa Smith

My Experience

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Customer Service

Likely to Recommend

Overall they did a very good job based on what I know at this moment.

Repair Quality

Overall they did a very good job. The only problem I had was that I got conflicting information a few times we talked. This could be due to the lack of certainty on when the parts would be available.

Customer Service

The same comment as my previous one. They were very friendly and supportive.

My Experience

You made my car look brand new inside and out. You were speedy at repairing my car and made this experience less stressful. Job well done! You have a repeat customer in me.

Likely to Recommend

Repair Quality

I had a very good experience with Moppert. The repairs were speedy and I couldn't be more satisfied with the work done on my vehicle, they even wash and deodorant my car. It looks good and smell great!! Thank you Moppert! Job well done!

Customer Service

I had a very experience with Moppert repair shop. They were professional and returned my car to me a timely manner. They even cleaned my car inside and out. Thank you Moppert, job well done.

Likely to Recommend

Quality paint job and body work. Very impressive

Repair Quality

There is a rattle in the tailgate that I need to call and have looked at

Customer Service

It did take long enough that we lost our rental reimbursement

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Repair Quality

Customer Service

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Repair Quality

Ben primarily and Ricky also kept us updated about our car repairs which were frustrating because our 2024 VW, which was in an accident, had a part that was indefinitely backordered. Ben and Ricky at Moppert and James our insurance claims adjuster worked to find the part. Thank you to all for making this happen. Much appreciated!

Customer Service

Very responsive. Always took our calls even when they couldn’t give us a timeframe on when the part might come in.