Mossy Collision Center

4.6 (1,353reviews)
93%
1331 S Broad St,  New Orleans,  LA  70125

GM Certified Collision Center The Auto Body Shop you choose DOES make a difference! Use your RIGHT to choose who repairs your vehicle! Choose the Best, choose Mossy Motors Collision Center. We are now the "only" GM Franchised Certified Center in Louisiana! Because of our attention to detail, superior quality and our laser Precise equipment for exact paint matching, we were selected to become General Motors "ONLY" Franchised Certified Collision Center in the State of Louisiana! Satisfaction Guarantee!! We repair it right -- no short-cuts!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Infiniti
Kia
Nissan

Reviews (1,353)

My Experience

"Job Well Done"

My Experience

The rear bumper is missing the aluminum guard plate. The letters SV are missing from the lift gate. The tire has a gash and bubble on the that was not there prior the accident. I see there is a $187.50 charge for a 19 inch alloy rim. My vehicle has 18 inch rims.

Likely to Recommend

Repair Quality

I was not satisfied with the work performed. There are some cheap parts that are not close to the original parts on my vehicle. The model letters are missing from the lift gate. I was disappointed in the way it was handled for example: When I arrived to pick up my vehicle, Mr Taylor handed me my keys and paperwork saying I was all done. He did not take the time to do a walk through nor explain the work performed. Had a walk through been done, I would have noticed the errors as well as the bad tire. Being it was near closing time and my having to get on the hwy after waiting all day for completion to drive home 2 hours away, it wasn’t until I got home that I noticed the errors. Also the paperwork stated an alloy 19 inch wheel was purchased in the amount of $187.50, my vehicle has 18 inch wheels and the original rim with the damaged tire was put back onto my vehicle. I guess I just expected a reputable repair shop such as yours to be a bit more professional in handling my repair. I was very patient and was the one making calls to check the status as I rarely heard from the person handling my repair.

Customer Service

Returned Clean

My Experience

It was a pleasure meeting this team from beginning to end the young lady at the collision desk greeted us with hold heartedly best treatment you would find anywhere we Thank her and appreciate her. Mr Taylor also gave us the best costumer service every patient, knowledgeable, welcoming us. Answering all our questions and made us feel comfortable just to turn.our business over and go home with peace of mind. From beginning to end we are satisfied and will recommend Mossy Collision to others. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car is running well. Great job!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was completed in a timely manner. It was cleaned inside and out. The young lady at front desk was very nice and helpful. I was also pleased with Mossy Collision texting me with updates. Thank you everyone involved in repairing my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Mossy Collision is the place to go for car repairs.

Repair Quality

Customer Service

I was over the moon when I received my car. It is magnificent. Your company did a fantastic job!! Thank you. If I ever need a car repair again I know where to go.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great experience overall! Staff was very polite and communicated with me through the entire process of repairing my vehicle.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service