Motor City Collision Repair Center

4.3 (407reviews)
85%
3101 Pacheco Rd.,  Bakersfield,  CA  93313

In operation 42 years.

Here at Motor City Collision Repair Center, we have a certified team who's goal is to provide exceptional quality repairs in a timely manner. We provide a high level of customer service and communicate the repair process to our customers. We understand that a non-operable vehicle has a huge disruption in people's lives and we do our best to make the repair process as quick and painless as possible. Our mission is to return vehicles to pre-damaged appearance, structural integrity, and functionality/performance. We achieve our mission by investing in premier auto body and collision repair service resources - certified technicians with extensive experience and meticulous attention to detail, a state-of-the-art facility carrying I-CAR Gold Class certification. Our Dealership was established in 1940, our Collision Dept. was opened in 1984 and we have been a staple of our Community since. We are proud to partner with many insurance providers, call us to schedule your repairs today!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (407)

Likely to Recommend

Yes already have told several people about gmc service.

Repair Quality

These guys are great. Friendly and professional. They did a great job fixing my truck.

Customer Service

Great

Returned Clean

My Experience

My battery was not the same?

Likely to Recommend

Repair Quality

It was a PDR. They did a beautiful job. I’m very happy. Thank you Javier for another excellent job

Customer Service

Always excellent service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Have two co workers have purchased

Repair Quality

Great service and communication will definitely refer Motor City to everyone

Customer Service

Great

Returned Clean

My Experience

Our car was completed quickly and looks great. Our technician was great!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They did good work

Repair Quality

The paint job was good, and they cleaned my tires and shined my rims. I felt good about the service.

Customer Service

Customer service was good, they were nice and very helpful.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The service from Mary and Javier was very good and professional. Regarding the quality of work, one of the panels that was replaced was not sitting flush, but the collision center accommodated getting it fixed the following Monday. There is another issue with the weatherstripping that requires me to take my vehicle back again, which is frustrating because that was looked at when I took it back the last time, but not fixed.

Customer Service

Mary and Javier provides excellent customer service.

Likely to Recommend

Repair Quality

Took a bit too long

Customer Service

Likely to Recommend

Insurance alliances are suspect

Repair Quality

Dealership would not accept my insurance. State Farm………WHAT???!!!. Ended up being a cash transaction but, not accepting a major insurance claim was a HUGE. Body shop did adequate work and I have no issues with that. I have had all of my service work done at the dealership (Oil changes. Tire rotations, etc.) to date but considering other options now. I suggest dealership negotiate to realign with State Farm.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would rate my likelihood to recommend Motor City Collision a 10 out of 10. Based on the excellent service, clear communication, and high-quality work, I would absolutely recommend them to friends and colleagues. The entire experience was smooth and professional, which gives me full confidence in referring others.

Repair Quality

I would rate my satisfaction with Motor City Collision a 9 out of 10. The service was great from start to finish, with clear communication and a professional team. The work done on my vehicle was very good, and it looked as good as new when I got it back. Overall, I’m very happy with the quality and would definitely recommend them to others.

Customer Service

I would rate my satisfaction with Motor City Collision a 9 out of 10. The service was great from start to finish, with clear communication and a professional team. The work done on my vehicle was very good, and it looked as good as new when I got it back. Overall, I’m very happy with the quality and would definitely recommend them to others.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Joseph was great at communicating and transparent throughout the process.

Likely to Recommend

Repair Quality

Customer Service

It took 10 days and the famed part wasn’t replaced

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very likwly

Repair Quality

I missed my auto but happy with the results

Customer Service

Very satisfied