Motor City Collision Repair Center

4.3 (409reviews)
85%
3101 Pacheco Rd.,  Bakersfield,  CA  93313

In operation 42 years.

Here at Motor City Collision Repair Center, we have a certified team who's goal is to provide exceptional quality repairs in a timely manner. We provide a high level of customer service and communicate the repair process to our customers. We understand that a non-operable vehicle has a huge disruption in people's lives and we do our best to make the repair process as quick and painless as possible. Our mission is to return vehicles to pre-damaged appearance, structural integrity, and functionality/performance. We achieve our mission by investing in premier auto body and collision repair service resources - certified technicians with extensive experience and meticulous attention to detail, a state-of-the-art facility carrying I-CAR Gold Class certification. Our Dealership was established in 1940, our Collision Dept. was opened in 1984 and we have been a staple of our Community since. We are proud to partner with many insurance providers, call us to schedule your repairs today!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (409)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job and kept me informed of everything. Ready on time as estimated. Mary was very helpful.

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Customer Service

My Experience

Very satisfied

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Repair Quality

Customer Service

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Repair Quality

Didn't finish some scratches on body

Customer Service

Likely to Recommend

The length of time is an issue. The damage was not significant and 7 weeks seems excessive.

Repair Quality

7 weeks for repairs is very long for minor to moderate damage.

Customer Service

Joseph was great. Seemed genuinely concerned with the length of time it was taking to obtain necessary parts.

Likely to Recommend

Absolutely.

Repair Quality

Due to the age of the truck (19 years old) parts took awhile. They did a fantastic job repairing it.

Customer Service

They kept me informed about the repairs.

Likely to Recommend

Repair Quality

I had to leave my truck after I was told was ready for poor paint job. Is taking a lot of time to get it fix

Customer Service

No calls for updates

My Experience

Joseph made sure our vehicle was done completely to satisfactory condition , We Would definitely use them again if need be in future, I’d give Joseph a 10 for sure👏🏻👍🏻

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Totally satisfied @#10

Customer Service

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Customer Service

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Repair Quality

Customer Service

My Experience

The whole experience was great. From the first day when they inspected my vehicle for damages to the final repair. Everything was done professionally. You can’t go wrong with the service.

Likely to Recommend

They are the BEST

Repair Quality

The are the BEST!!!!

Customer Service

They are the BEST

My Experience

Joseph did an awesome job, He kept me well informed with everything he is knowledgeable, considerate, polite respectful. Great guy

Likely to Recommend

Repair Quality

The Truck looks great they did a great job totally satisfied with the job that was done. Thank you all and especially Joseph

Customer Service

My Experience

I am completely and thoroughly satisfied with the work performed and service provided. Javier Graciano did an excellent job communicating job status, and timing of completion. Thank you, Motor City Collision. You exceeded all my expectation and earned highest possible marks for professional service.

Likely to Recommend

Would recommend highly. Quality of repair work and customer service is excellent.

Repair Quality

Totally satisfied

Customer Service

Eleven. Totally exceeded expectations.

My Experience

Motor City Collision was able to get my truck back to brand new after the Collison. I was concerned that it would be fixed the easy cheap way, but GMC did not do that. They made sure to do it correctly.

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Repair Quality

Did an amazing job on making the vehicle exactly how it was before the accident and did not shortcut the repairs.

Customer Service

Great customer service.

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Repair Quality

I’m satisfied but it took longer than expected and spent more on my car rental. On car rental it customer service is not good coz I was asking for a ride for my car to be pick up to Motor city collision they said they would not take me because they were busy.

Customer Service

Likely to Recommend

Repair Quality

Motor city repairs my rear ended car and did great job like nothing happen.

Customer Service

My Experience