Motorworld
In operation 37 years.
MotorWorld Body Shop is located at 150 Motorworld Drive Wilkes-Barre, PA 18702. We are a 13 manufacturer new car dealership along with body shop, parts dept, service dept, & pre-owned sales dept. You can check us out at www.motorworldgroup.com. Body shop technicians are I-Car certified.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service and repair team were wonderful and very helpful in keeping me updated on how my car was doing while being serviced!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Great professional service
Customer Service - 5.0/5.0 -
Courteous
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs are very good. The vehicle looks good.
Customer Service - 5.0/5.0 -
Dan Engler was exceptional. He should be recognized for his customer service skills.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
I chose 6 only because it was not done correctly the first time. HOWEVER, they were very on top of making it right, followed through and is now complete.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
did a fabulouse job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
nice job
Customer Service - 5.0/5.0 -
excellent
My Experience - 5.0/5.0 -
Very satisfied
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Very satisfied
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All the people I encountered were professional and knowledgeable.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
After physically looking over my vehicle a day later and waxing it I noticed it wasn't put together right the gaps were on both sides of my light so I called Dan to explain why this is he stated it was aftermarket and sometimes they don't go on well did anybody notice it I didn't think I had to look at my car when I picked it up till day later so now I got to bring it back in your shop this Monday to drop it off in early this is working over a rental to have this fixed with the proper parts so there is no Gap in my $50,000 vehicle that isn't 3 years old and I'm not blaming it on the worker I just don't know what happened but there's your answer.
Customer Service - 5.0/5.0 -
He usually cleans my car and then he cleans my mats very nice
Likely to Recommend - 0.5/5.0 -
Con la actitud de la Manayer señora gorda pelo corto no recomiendo a nadie valla un lisonelejiria otra área de servicio sin necesito ir
Repair Quality - 1.5/5.0 -
The service department manager is arrogant and foul-mouthed; she treats customers as if they were a nuisance—even though, in my opinion, everyone who goes there is paying for the service. She needs to remember that she is an employee; without customers, she wouldn't have a job. Furthermore, the mechanics make decisions—refusing to perform certain tasks—without even understanding the specific service the customer is paying for. I experienced both racism and a poor attitude within the service department.
Customer Service - 0.5/5.0 -
La Manayer es un animal cree es dueña u que no somos los clientes estamos pidiendo algo gratis y creo que todo el que está ahí paga por cada arreglo recibe deben recordar que son clientes no hay trabajo
Likely to Recommend - 2.5/5.0 -
Not sure yet, I will know when the diamond coating is applied and know for sure that it was the final part of the repair process to be finished.
Repair Quality - 3.5/5.0 -
Broken plastic part left in car with no explanation, we were also told by the lady at the desk that the diamond coat could not be reapplied for a month but no instructions about it and no info on washing the vehicle
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every thing was great from the time started to the finish. The work was immaculate. They even cleaned my car outside and inside. I was very surprised about the cleaning and it was more than well appreciated. I called them the next day just to thank them for a great job and unexpected service. Again, I still extend my thanks. This kind of quality work and service is rare. I will be sure to always recommend them.
Customer Service - 5.0/5.0 -
So very pleasant and extremely helpful with all my questions. She even helped me put my key back on the ring because my arthritis was making my hands stiff the day of pickup
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
kathleen at the service desk was very helpful and courteous.