Caliber - Kingston PA
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A good job was performed and updates were sent regularly on my Vehicle so I was very satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My panel that covers my radiator support on top is missing the the bolts to hold my intake funnel are missing and the clips to hold the carpet in the trunk are missing
My Experience - 5.0/5.0 -
Excellent job!! Dave was very very polite , respectful and very knowledgeable! Will definitely keep giving this company my business!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My car was there from September 1st to the 18th, because a part was delivered that was damaged. I understand this wasn't your fault, but it delayed getting my car by a week.
Likely to Recommend - 0.5/5.0 -
I had work done at Rick's body shop that was done much faster.
Repair Quality - 4.0/5.0 -
My car was there from September 1st to the 18. There was a problem with one of the parts, and it took an extra week to get my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was really excellent, and I have no complaints at all. I'll definitely choose them again in the future!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work was done in a timely manner and looked great. Employees were all very nice and helpful.
My Experience - 3.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0 -
Mike the Manager was great. The service writer was not good at all
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
From the very beginning was a horrible experience. My service advisor Cara wouldn’t give me updates on my vehicle I constantly had to call text and email for updates. I was lied to 3 separate times about vehicle completion dates. I attempted to pick the vehicle up and was still damaged clear coat was damaged still as well as multiple scratches. I expressed my concerns to the manager Mike and he laughed me off. I left town 2 separate times in a different vehicle due to these issues. Then after they agreed to repairs the mistakes they made the first time created more damage to the door switch. This creates even more issues for myself and my family being without the car. I was denied a contact or information in regards to contacting corporate by Mike. I feel my vehicle was held hostage and no one seemed to care since they are already getting paid by my insurance. I feel I should have gotten some sort of compensation I requested to have my deductible waved and was denied.
Likely to Recommend - 0.5/5.0 -
No chance
Repair Quality - 0.5/5.0 -
Already sent this in and got nowhere.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Above and beyond my expectations!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great! Very communicate and did great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good results Just took a long time to repair
Customer Service - 4.0/5.0 -
Took a long time for repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.3/5.0 -
Everyone I spoke to was more than happy to answer my question(s) of the day…. Cara was my contact, but Dave and Mike were also attentive to my concerns. My car was flat bedded up here yesterday and everything seems to be working properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber seems to be a well run and managed business. Every staff member I spoke to (Cara, Dave, Mike, Jeff) were very helpful and professional. They never tired of my calls. I would easily recommend their services to everyone.
My Experience - 0.0/5.0 -
I was promised yo have repairs done by Aug 20 but had to wait an extra week for it. That totaled 5 weeks without a car. Very tressful.inside of car was coated in white powdery dust and not vacuumed up.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Work on car was good, however the inside was a disaster. I had it detailed in order to sell it before I was hit. When I got it back the inside was covered in white powder. It was taken back to clean it but was not satisfactory.also car was there for 5 weeks, promised on Aug 20. Wasn't done till aug 27. Extremely stressful.too many delays.
Customer Service - 4.5/5.0 -
Work on car was good, however the inside was a disaster. I had it detailed in order to sell it before I was hit. When I got it back the inside was covered in white powder. It was taken back to clean it but was not satisfactory.also car was there for 5 weeks, promised on Aug 20. Wasn't done till aug 27. Extremely stressful.too many delays.
Returned Clean
My Experience - 5.0/5.0 -
Very caring team of professionals, flexible to my busy schedule too. JOB WELL DONE! Timely repair, but exceptional work, swift communication, and I can see this company growing to accommodate their workload. Val