Caliber - Kingston PA

4.7 (165reviews)
94%
715 Wyoming Ave,  Kingston,  PA  18704

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (165)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent communication throughout the repair process, with many highlighting regular text updates and being kept informed at every step. The quality of repairs receives high marks, with vehicles frequently described as looking brand new or better than before. Many customers appreciate the timeliness, with numerous repairs completed ahead of schedule. The professional and friendly staff consistently deliver exceptional customer service, making the repair process smooth and stress-free. While most experiences are overwhelmingly positive, some customers noted concerns about extended repair timelines and occasional need for rework, though these issues were typically resolved satisfactorily.
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"... helpful and informative throughout the entire process. The car looks brand new and they did excellent work. I highly recommend." Read more
"I had my car for a week when the incident happened and my car looks new again. Im more than satisfied ..." Read more
"Horrible service, broke my front hood latch, charged about fee. No communication. Total scam ..." Read more
"Amazing, high quality work and customer service!! Everyone was friendly, honest, and beyond helpful. ..." Read more
"Caliber did a wonderful job on my car.It looks brand new.They kept me updated on the progress of my repairs.They ..." Read more
"... What I appreciated the most was the communication — I never once had to call for an update because they reached out to me every 2–3 days to keep me informed ..." Read more
"I received texts throughout the process with updates. I was never wondering what was going on, or where ..." Read more
"Loved the text notifications and updates"
"I had to fight for information!"
"Almost daily updates"

Likely to Recommend

Repair Quality

Car was in the shop for 3 weeks

Customer Service

My Experience

All in all a job very well done as well as going beyond the job to clean and vacuum the entire vehicle. Thanks

My Experience

I couldn’t be happier. I was kept up to date every step of the way. The work done is amazing you cannot tell anything ever happened. I was afraid the sensors of the car wouldn’t be working correctly and it’s all brand new. They made sure that my car was perfect before returning it to me. Thank you

Likely to Recommend

After Mike’s handling of my vehicles repair, you now have my family as customers. Truly appreciate the professionalism during a time of uncertainty

Repair Quality

Customer Service

Customer service was second to none. Mike kept me informed the whole time.

Returned Clean

Likely to Recommend

Repair Quality

My vehicle was completed exactly as promised. The color match is spot on perfect. Plus the price was right.

Customer Service

I really appreciated the constant contact and status updates. Everyone was professional and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Just wished repair time was faster. A month was too long.

Customer Service

Customer service was very good. They kept me informed throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything looks great and was done in reasonable time. Thank you

Likely to Recommend

Repair Quality

Customer Service

I’m satisfied with my services at Caliber Collision. However, I’m NOT a fan of Dave. Due to Dave, I would take my business elsewhere next time I need services. Very pushy and not a great attitude towards customers.

My Experience

Dave said ready i came to pick me jeep up. He was Polite and courteous .

My Experience

I really liked the communication and updates for the repairs on my truck. Staff was really friendly and went above and beyond in helping me.

My Experience

Very smoothe transaction. Employees were very helpful and kind. Service done gets an A+. Thankyou for your great service.we will recommend Caliber to our friends. The car looked great!!

Likely to Recommend

Repair Quality

Great job on our car. Very smoothe transaction. Ty very much.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast service Great communication Even washed the vehicle Hopefully I don't need to go to a collision shop again but if I do I won't go anywhere else

Likely to Recommend

Repair Quality

Second time using caliber collision, two different vehicles and two different shops. Both times I have been very satisfied.

Customer Service

Returned Clean

My Experience

Everyone was very professional and helpful. I appreciated the text updates to keep me aware of the progress being made on my car. The facility is very clean and neat and everyone was very friendly.

Likely to Recommend

Would be very glad to refer friends to your business

Repair Quality

Customer Service

The gentleman who was in charge of our repair was very nice very helpful and the woman at the desk when we came to pick up the car was likewise extremely kind and very friendly

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Calibers collision did a wonderful job on repairing my car 10/10 satisfaction thank you guys