Mountain View Auto of Ridgewood

4.9 (1,007reviews)
100%
246 S Broad St,  Ridgewood,  NJ  07450
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In operation 5 years.

Mountain View Auto has been a family owed and operated business since 1957. We purchased this location in 2021 to help bring our 65+ years of service and experience to customers within a different county. We invest in the top technologies in the industry and ensure we are certified and trained by your vehicles manufacturer. We hope to not only repair the damages to your car, but to deliver your vehicle back to you as it was the day you purchased it.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM Basic
GM Electric Vehicles
I-Car
Polestar
Tesla
Call
Email

Reviews (1,007)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless repair process, and excellent communication throughout. Many highlighted that their vehicles were completed ahead of schedule, often days earlier than expected, which was a recurring pleasant surprise. The quality of repairs was frequently described as flawless, with cars returned looking brand new and even detailed inside and out. Customers appreciated being kept informed via regular text messages and phone calls at every stage. A few customers noted minor issues such as incomplete repairs or small finishing details, reflecting areas for continued attention as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... elicits professionalism at the highest level. The repair work was completed with great care and attention to detail. My vehicle was delivered back to us with ..." Read more
"They were a very professional business to work with and their work was impeccable."
"The repair process was very smooth and seamless. The shop coordinated directly with both GEICO and ..." Read more
"Our car repair was done right the first time, on time and we appreciated the car wash."
"They did excellent work on my car and even got out a few scratches they were unrelated but made a huge difference to ..." Read more
"Seamless experience from start to finish. Car was ready ahead of schedule which was great."
"The shop had my vehicle ready before the estimated date."
"Ready before Christmas a total 10.... it was ready a week before it was supposed to be done."
"Very happy with the transparency of the process and how quickly my repair was completed."
"Everyone was kind & professional…repair was finished 4 days prior to projected date…repair looks great"
"Almost excessive communication. Lol"
"Excellent communications from beginning to end"
"I was kept in the loop every step of the way via text and phone calls"
"Excellent communication and updates with me during the process. The end result was better than I could have hoped ..." Read more
"Communication was excellent. The work appears to be the same. The car looked and functioned great when I got it ..." Read more

My Experience

You made my experience very easy, from the professionalism of your staff to arranging my rental car, all was as seamless as could be expected. Thank you very much.

Likely to Recommend

I would definitely recommend your shop to friends and family

Repair Quality

All of my contact with your body shop was very professional and I appreciated the progress reports as my car went through the repair process.

Customer Service

Although my contact with the customer service personnel was minimal I was always treated with courtesy and professionalism.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Courtesy. Professional, pontualidade

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Beautiful job and detailed interior was a unexpected surprise.

Customer Service

Kept up to date throughout the process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Looks just like new. Great work and done on a timely manner. Highly recommend

My Experience

I would highly recommend this autobody to anyone. The process was seamless start to finish. I was updated frequently. Everything was hassle free and my car was returned to me looking brand new. The staff were very efficient, friendly and helpful!

My Experience

Thank you for doing such a great job repairing my vehicle. The end-to-end process was very smooth and the regular text updates were very helpful for me to know where the vehicle was in the repair process.

My Experience

Great job

Likely to Recommend

Repair Quality

Great job

Customer Service

Excellant

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have recommended this place to my neighbors and friends

Repair Quality

Fantastic service. I highly recommend Mountain View to have your car fixed to perfection

Customer Service

Lovely lady at the desk. Super sweet and accomidating

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Due to illness in the family haven't had time to evaluate

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

We noticed on Friday while we were getting for vacation that the front and side bumper are not secure in place. Coming back from vacation late on 9/11 and will need to make an appointment

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so very much to be so helpful and efficient to help and take care of my ( Baby Jeep) looks great AND of course Amy with her kindness and professionalism every time and every encounter so thanx Amy😇

My Experience

The team at Mountain View were absolutely amazing. Not only did they complete work early but made the car look brand new

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work and my car was ready a week before scheduled. Very Satisfied.

Customer Service

Excellent customer service.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was friendly and very helpful. The whole experience was easy .

Likely to Recommend

Repair Quality

very cooperative

Customer Service

Always available

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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