Mountain View Auto of Ridgewood

4.9 (989reviews)
100%
246 S Broad St,  Ridgewood,  NJ  07450

In operation 5 years.

Mountain View Auto has been a family owed and operated business since 1957. We purchased this location in 2021 to help bring our 65+ years of service and experience to customers within a different county. We invest in the top technologies in the industry and ensure we are certified and trained by your vehicles manufacturer. We hope to not only repair the damages to your car, but to deliver your vehicle back to you as it was the day you purchased it.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car
Polestar
Tesla

Reviews (989)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless repair process, and excellent communication throughout. Many highlighted that vehicles were returned cleaner than expected, often detailed inside and out. Repairs were frequently completed ahead of schedule, which was a recurring positive surprise. Staff were widely described as courteous, professional, and knowledgeable. A few customers noted minor concerns, including a missing interior part still awaited after pickup, an ignition issue following a repair that required persistent follow-up to resolve, and a tire pressure sensor issue noticed upon vehicle return - all of which were raised directly by customers as areas for improvement.
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"... elicits professionalism at the highest level. The repair work was completed with great care and attention to detail. My vehicle was delivered back to us with a detailed ..." Read more
"... were a very professional business to work with and their work was impeccable." Read more
"The repair process was very smooth and seamless. The shop coordinated directly with both GEICO and ..." Read more
"... reluctantly checked and the car is now fine. But I am very dissatisfied with their response & half-hearted resolution of a problem they created. ..." Read more
"Still missing a small part not fix yet. Almost two weeks now"
"Seamless experience from start to finish. Car was ready ahead of schedule which was great."
"The shop had my vehicle ready before the estimated date."
"Ready before Christmas a total 10.... it was ready a week before it was supposed to be done."
"Completed one day earlier than expected"
"Couldnt be happier that it was done 4 days ahead of schedule"
"Almost excessive communication. Lol"
"Excellent communications from beginning to end"
"I was kept in the loop every step of the way via text and phone calls"
"... attention to detail, the work was exceptional, the communication was clear and consistent, and I felt they went above and beyond was I was ..." Read more
"Excellent communication and updates with me during the process. The end result was better than I could have hoped ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The work was completed Staff friendly and professional

Likely to Recommend

Repair Quality

Very satisfying

Customer Service

Friendly and helpful

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Repair Quality

Customer Service

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Excellent

Repair Quality

Excellent job

Customer Service

Excellent

Returned Clean

My Experience

Great service!

Likely to Recommend

Very good job

Repair Quality

Good job

Customer Service

Fast and good

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

The left seam of the front bumper is not closed. It is little open. I will come to show it to you when I have a chance.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did excellent work on my car and even got out a few scratches they were unrelated but made a huge difference to me. They are where I will always go moving forward. 5 ⭐️

Customer Service

Great customer service. Rental was ready n dropped off there

Likely to Recommend

Highly recommend!!

Repair Quality

Great experience, loved the constant updates on my vehicle.

Customer Service

Returned Clean

My Experience

The car was repaired in a timely manner and it was repaired to our satisfaction

My Experience

The back bumper paint was not repaired. There was apparently a past issue with the alerts that they didn’t take initiative with tos we if I wanted it fixed and the car needed the front windshield repaired and they were told this went didn’t get fixed

My Experience

Very professional

My Experience

My Experience

I can't say enough great things about Mountain View Auto Repair and the amazing job they did on my 2017 Subaru BRZ. After our Oak tree fell on my car, I was honestly worried my car would never be the same. From the moment 1 brought it in, Chris, the damage adjuster, took incredible care of both me and my car. He kept me updated throughout the entire process, answered all of my questions, and made what could have been a stressful experience so much easier. When I finally picked up my BRZ, I was blown away. The car looked absolutely flawless—like the accident had never happened. The paint match was perfect, the bodywork was impeccable, and everything was put back together with amazing attention to detail. It even drives just like it did before the accident. You can tell everyone at Mountain View Auto Repair genuinely cares about the quality of their work and their customers. A huge thank you to Chris for making the whole process smooth and for treating my BRZ as if it were his own. I highly recommend Mountain View Auto Repair to anyone looking for honest, professional, and top-quality collision repairs. They've definitely earned a customer for life!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The people were great and helpful at Mountain View Auto Body in Ridgewood and I would recommend them to everybody. I had a great experience and the young lady at the front desk was very helpful and the young man that showed me my repairs explained everything to me. Thank you again for your help.