Mr. B's Paint & Body Inc.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My vehicle was cleaned & completed on time and the staff was very nice

Customer Service - 5.0/5.0 -

My vehicle was cleaned and completed on time. The staff was very nice and helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff was very friendly

Customer Service - 5.0/5.0 -

The staff was very friendly

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very happy.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Mr. B's team recently replaced my damaged front bumper. They discovered that my fenders were bent, and fixed them without needing to repaint. When they were finishing assembly to be ready for pick up, they found damaged parts requiring a few days for delivery. But, at my request, they made a temporary fix so I'd have use of my car till the parts came in. I feel they really took care of my needs. Thanks, Mr.B's!

Likely to Recommend - 5.0/5.0 -

I received a great repair and considerate service.

Repair Quality - 5.0/5.0 -

Mr. B's team went out of their way to make my experience work for me. I'm extremely grateful.

Customer Service - 5.0/5.0 -

Great service

Returned Clean

Likely to Recommend - 4.0/5.0 -

They did pretty good work. I just want more direct or in-person meeting or communication on the work that will be done.

Repair Quality - 4.0/5.0 -

Overall pretty good quality work. Quality issues we noticed: 1) a couple bubbles in the decals 2) the weather strip on the passenger window was not reinstalled completely and is sticking up 3) the gap between the door and the car panel on the passenger side is still large enough to allow air through and creates a whistle sound.

Customer Service - 5.0/5.0 -

Friendly and good communication

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very responsive Gave me heads up about why appointment had to be delayed

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

A small touch up needs to be addressed.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

My car looks great! The repair and paint was impeccable. It was a very efficient process from start to finish, with great communication. Thank you.

Customer Service - 5.0/5.0 -

Above and beyond

My Experience - 5.0/5.0 -

Thank you for vacuuming my interior. Great job on the body work as well.

Likely to Recommend - 5.0/5.0 -

This is the best shop we have done business with in Albuquerque.

Repair Quality - 5.0/5.0 -

We had an outstanding experience with Mr B’s. The service and timeliness of repair was over and beyond. Thank you!

Customer Service - 5.0/5.0 -

This was our first experience with Mr B's and they were outstanding to work with.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I really appreciated the text message updates and follow up with the insurance company to get my car repairs completely paid for.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 1.0/5.0

Repair Quality - 3.5/5.0 -

I wish you had not taken the car before the holidays, I hated my rental and would have preferred running around in my own car. It took a week longer than they told me because of the holidays. I spilled something in the back seat floor. I thought it would be washed off when the car was washed and returned. I used Top Gun in Santa Fe Twice. The whole car was cleaned when I got it back.

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

This was a small repair (under $1,000) and insurance covered the bill after my small deductible. The estimate came out lower than another body shop, so that is good if one does not have insurance.

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0 -

The right bottom of the bumper was scraped (not part of the accident report), and I would have paid out of pocket to have that fixed too if Scott would have called me to bring this to my attention and given me this option. Communication could be better.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I always tell people to go to Mr. B’s.

Repair Quality - 5.0/5.0 -

Always professional. Work is always exceptional!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly staff and very satisfied with the fixing of my vehicle

Customer Service - 5.0/5.0