Mr. Cool's Collision Center

4.6 (865reviews)
93%
8315 Gleason Drive,  Knoxville,  TN  37919

In operation 7 years.

Mr. Cool Collision Center is a state of the art repair facility. We work on all makes and models we specialize in late model collision repair. Every car is pre and post inspected to insure that your vehicle is put back to pre-accident condition. We offer lifetime warranty on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (865)

Likely to Recommend

Repair Quality

Any thing I found or noticed they had a fix or answer . They are pleasant to work with and very knowledgeable . The paint was showroom quality and final detailing had my truck looking new again. I like the fact that the work is guaranteed for the life of truck.

Customer Service

Likely to Recommend

Repair Quality

James was good help he did a really good job

Customer Service

Really good

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing service, works like new. Responsive and on top of things.

My Experience

James and Peter were great to work with. There was continuous communication about the status of the work being performed and updates on the expected completion date. Everyone at Mr. Cool was polite and provided a customer service experience that far exceeded my expectations! I will definitely be recommending them to everyone I know who may need the services of a collision center. I have already left a Google review, which I have never done before. I would say they exceeded 5 star service.

My Experience

James and Peter were extremely helpful in keeping us informed and completing the repairs quickly. When we received our Jeep back it looked better than ever and ran perfectly! Thanks again gentlemen. I would strongly recommend Mr. Cool’s Collision to anyone needed timely and proficient repairs!

Likely to Recommend

Repair Quality

James started our process but had to take time to have a baby. Peter then picked up the process and kept us informed and helped us return the rental we had as an added bonus. Great customer service!!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs more than met my expectations and was completed two days earlier than promised!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will recommend the shop to EVERYONE. Great job, great service.

Repair Quality

Customer Service

Peter was communicative and didn't mind my frequent requests for updates. I feel like I've made a new friend.

My Experience

The entire experience was handled professionally and the work was done sooner than quoted. Thanks to the entire team. I will gladly recommend you to friends.

My Experience

My Experience

Good customer service

Likely to Recommend

Repair Quality

Good customer service

Customer Service

Likely to Recommend

Repair Quality

James is the best they made my car shine like before and much better I am very grateful I will polish my car again soon

Customer Service

My Experience

Thank You for repairing my car. The repairs were done in the promised time and quality of work was excellent.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

James at Mr. Cool’s Collision was upfront, informative, and helpful throughout the entire process. Would highly recommend.

Customer Service

My Experience

My first time being a customer and I am truly impressed with the facility and it's customer service is outstanding. The work was performed in expedient time and the care given will be everlasting appreciated. Thanks to James for all is calls and text messages to keep me informed. Thanks to Mr. Cool for being present and greeting me. Well Done!

Likely to Recommend

They are spot on!

Repair Quality

Award Winning!

Customer Service

Exemplary

Likely to Recommend

I always recommend this shop

Repair Quality

They are always so kind and my car always looks amazing- give James a raise

Customer Service

Likely to Recommend

Repair Quality

Faster than initial time estimate, car looks amazing, friendly service from everyone there.

Customer Service