Mr. Cool's Collision Center

4.7 (854reviews)
93%
8315 Gleason Drive,  Knoxville,  TN  37919

In operation 7 years.

Mr. Cool Collision Center is a state of the art repair facility. We work on all makes and models we specialize in late model collision repair. Every car is pre and post inspected to insure that your vehicle is put back to pre-accident condition. We offer lifetime warranty on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (854)

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My Experience

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My Experience

Friendly, professional and got the job done in quoted time frame plus let me know as soon as vehicle was ready.

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My Experience

Peter was very professional and kept me informed on everything. I will definitely tell everyone about my experience and hopefully you guys get more customers.

My Experience

Peter was wonderful to work with. Very knowledgeable and helpful. He communicated on a weekly basis to give me updates on my car while it was at the repair shop. Thank you!

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My Experience

My rear passenger window on the door being repaired is not working properly when trying to roll it down. This should have been checked before finishing the repair.

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They did a great job with my 2026 Tundra repair.

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My Experience

Excellent service and quick

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Amazing work!

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My Experience

MR COOL WAS AMAZING PETER WAS TOO NOTCH : VERY PROFESSIONAL GOT THE JOB DONE IN A VERY TIMELY MANNER

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Great customer service and makes you feel like your job matters no matter how small

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Great customer service

My Experience

Overall I was incredibly satisfied with my experience. The staff was kind and helpful. Repair was prompt and updates were provided accurately. I hate to even say I wasn’t satisfied , but as soon as I left yesterday I noticed my tire immediately went flat and there was a huge gash in my tire and i had to immediately go the next morning to replace the tire , I can only assume somehow it came from some sort of metal from the lot because i heard some metal clink in the tire and then fall to the road and next I knew, my tire was flat. I also noticed that the bumper (that was replaced there) still “pops out” and i keep having to pop it back into place. Overall , I want to reiterate that I am incredibly satisfied and hate to complain, I more so just wanted to bring these things to your attention. I have been very satisfied with my experience overall.

My Experience

Once again, the high quality of the Mr. Cool brand stands. Everyone, especially Peter, was very helpful and courteous. They answered any questions I had, and the repairs were done in a timely manner. I feel confident in referring yet another Brown family business! Thank you!!

My Experience

I would like to sincerely thank you for the outstanding work you did on my car. The quality of the repair was excellent, and I am extremely satisfied with the results. I also want to commend your staff for being professional, friendly, and very helpful throughout the entire process. It was truly a great experience dealing with your company. Thank you again for your great service. I will definitely recommend you to others. Thank you all

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I've been telling everyone about you all. Family & friends & my co-eorkers.

Repair Quality

I'm very happy I chose your collision center. You all are so professional, when I went to the office for the first time, I liked how I was treated, so nice & helpful, made me feel great! It's an hour away but it's well worth it. And you cleaned & detailed my Kia Sorento, love it. Thank you so much!!

Customer Service

Very satisfied

My Experience

Your company did a great , however, it is disconcerting that the insurance company would not allow you to fix the scratches around the driver side door handle other than that I’m very pleased and thank you for washing and detailing the inside of my car

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Thank you!! I was very satisfied. Delighted, even. You went out of your way to keep me informed. And the end product, my 18-year-old truck, looks like it just rolled off the showroom floor. Thanks, again.

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