Mr. Cool's Collision Center

4.7 (854reviews)
93%
8315 Gleason Drive,  Knoxville,  TN  37919

In operation 7 years.

Mr. Cool Collision Center is a state of the art repair facility. We work on all makes and models we specialize in late model collision repair. Every car is pre and post inspected to insure that your vehicle is put back to pre-accident condition. We offer lifetime warranty on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (854)

My Experience

Seamless & Impeccable start to finish care, customer service, & repair work detail. Kevin walked me thru the 1st x process with ease, great follow up/thru & turn-around time.

My Experience

Thank you Peter for everything you did in assisting us.

Likely to Recommend

Repair Quality

Beyond expectations. I just got my car back number repaired in 4 days. They ordered the parts first and once the part came they call me to drop the car for repair. They also managed the rental car which I picked and dropped from the repair site Surely I will give them 10 out of 10

Customer Service

Beyond expectations. I just got my car back number repaired in 4 days. They ordered the parts first and once the part came they call me to drop the car for repair. They also managed the rental car which I picked and dropped from the repair site Surely I will give them 10 out of 10

My Experience

Fantastic customer service and fast turnaround time. Thank you for the excellent job!

My Experience

Peter at Mr Cool was awesome. He kept us up to date on the whole process of the body work. They handled all the dealings with the insurance carrier which was a tremendous help. From day one to the exit day, nothing but a professional attitude which we appreciated. The body work it self was exceptional. We are very happy with the service we received from Mr Cool. If we ever find ourselves in this position again, this will be where we go.

My Experience

Peter was on top of it from our very first conversation. It is clear he does this work everyday and knows exactly what to expect and how to prepare the customer with realistic expectations. Also, this shop offered to work on my car straight away, not in weeks or months like the national chains in town. Repairs were made right the first time, work was very high quality, updates by phone and email throughout. Happy to go out of the way for their customers without a second thought. Very impressed.

My Experience

Excellent service! And very nice work too.

Likely to Recommend

Very likely. I will always use Mr Cool from here on out. Hopefully not too soon though😊

Repair Quality

Kevin was excellent. From first meeting him until we picked up our car. He kept in touch with us with details about the process and it was ready when he said. I’ll definitely use Mr Cool again

Customer Service

Kevin was excellent. From first meeting him until we picked up our car. He kept in touch with us with details about the process and it was ready when he said. I’ll definitely use Mr Cool again

My Experience

My car was repaired in about 3 days and I expected it to take at least a week so that was great and helped me out a ton!

My Experience

Peter was outstanding to work with from the initial visit for an estimate to when we picked up the car today. The detailing team is amazing and the car looks brand new. I received multiple email and phone call updates. Thank you for such terrific work and exceptionally great service!

My Experience

Peter was so nice and helpful! My car looks amazing, better than when I bought it!! Thank you so much!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was extremely satisfied

Customer Service

Kevin was awesome

Likely to Recommend

Repair Quality

These guys are great! I have worked with several repair shops over my years and Mr. Cool is by far superior to the others. It was so easy, Kevin handled everything and kept me informed throughout the process. I’ve never heard of a shop completing the job early as Mr. C did. They even cleaned the interior of my car.

Customer Service