Mr. Cool's Collision Center

4.7 (854reviews)
93%
8315 Gleason Drive,  Knoxville,  TN  37919

In operation 7 years.

Mr. Cool Collision Center is a state of the art repair facility. We work on all makes and models we specialize in late model collision repair. Every car is pre and post inspected to insure that your vehicle is put back to pre-accident condition. We offer lifetime warranty on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (854)

My Experience

Great job!!

Likely to Recommend

Repair Quality

Truck looks like new!

Customer Service

Likely to Recommend

Repair Quality

I was extremely impressed with your service.

Customer Service

My Experience

My car looks better than it did before it hit the deer. It was also clean and shiny inside and out. All interactions with staff were very positive and they were understanding and easy to work with on some scheduling issues we had.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job on my vehicle in a timely manner

My Experience

Likely to Recommend

Repair Quality

Did a wonderful job and finished a week before expected.

Customer Service

Did a wonderful job and completed a week before expected.

My Experience

Best experience ever

My Experience

Mr. Cool always does great work!

Likely to Recommend

Repair Quality

I’m very happy with the customer service and result of the body work. It did take 3.5 weeks which was disappointing but it was during Thanksgiving. Overall I’m happy with the results

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was perfect and thorough.

My Experience

I loved everyone's approach and personality it was a refreshing experience

Likely to Recommend

I’m not sure as they didn’t do the alignment even though it hit the frame.

Repair Quality

They did a great job it looks great. They just didn’t do an alignment and the squeaks now more then it did before the crash. They looked at it again after and said it’s the breaks. But I’m not sure that is true.

Customer Service

They did a great job communicating and were kind

My Experience

Very good service, and work. Did not have to wait long for car to get fixed,all around was great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Peter took me as a personal case. Class act.

My Experience

My poor car fell victim to a deer thinking it had right of way. Impact to front driver's side, fender and door were both mangled and several other surrounding parts were broken just beyond repairability. After a bit of sulking and a few days talking with insurance, I decided on Mr Cool Collison. My Veloster isn't necessarily a car you see on the road a lot, so I was expecting a month or longer for repairs. Dropped it off on Halloween. James asked a few questions about the car, took the estimate Geico made out for me and noted several things Geico had missed -- a great eye to detail. Two and a half weeks later I get a call from James that work is already complete! Upon arriving for pickup, my lil car was already up front waiting to go home. This car, I swear, has not looked this good since I bought it years ago. All affected parts looked factory new and the passenger's side was paint matched as well. Finishing touch: a full detail inside and out! Should anything ever happen to my vehicles again, this is where I'm taking it no matter what. Thank you James, and thank you to all those behind the scenes that made the big picture come together.

My Experience