Mr. Cool's Collision Center

4.7 (854reviews)
93%
8315 Gleason Drive,  Knoxville,  TN  37919

In operation 7 years.

Mr. Cool Collision Center is a state of the art repair facility. We work on all makes and models we specialize in late model collision repair. Every car is pre and post inspected to insure that your vehicle is put back to pre-accident condition. We offer lifetime warranty on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (854)

Likely to Recommend

I’d recommend them to friends and family with zero hesitations.

Repair Quality

Could not ask for a better experience. The office staff was friendly and helpful and I got my car back looking flawless.

Customer Service

Literally the nicest people on earth

My Experience

Everyone was very professional, friendly and efficient and the work that was done looks great. I would recommend them to others.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks to Peter and the team! This was my second repair with Mr. Cool Collision and the work was done well and finished ahead of schedule. I’m so glad to be back in my car again. Thank you, all!

Likely to Recommend

Repair Quality

Can't say enough good things about them. Above and beyond what was expected.Thank you for being so wonderful to work with.Great customer service and my car was ready faster than expected.Absolutely recommended!!

Customer Service

Likely to Recommend

Repair Quality

Was going to repair my car myself except the adaptive cruise control wasn’t working due to the front camera being damaged. I went through insurance knowing I could not fix this myself. The day my vehicle was ready, I went to pick it up and as soon as I drove away, the sensor lights came on, and the cruise control was not working. When I asked, the employee told me several times he test drove it and the cruise control was working and no warning lights. That was impossible since they never recalibrated it. I would have appreciated direct honesty.

Customer Service

Everyone was polite, but the employee telling me he test drove the car when he obviously didn’t, resulted in me having to make another trip out to get the camera calibrated on another day.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone did a great job on my car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very little to no communication constantly called was told with call back never did still waiting on other things to get resolved.

Customer Service

No communication

Likely to Recommend

Repair Quality

Great customer service

Customer Service

My Experience

My Experience

You guys did a great job on the repair. It looks good as new! Can't even tell it was ever damaged at all! Thanks Mr cools! You guys are always my go to!

My Experience

Good communication throughout the process!

Likely to Recommend

Repair Quality

Staff is always very helpful and nice; and they do very good work.

Customer Service

Amazing staff

Likely to Recommend

Met Mr. Cool after going back to the shop. He's also very friendly and professional. What impressed me the most is that he was a humble leader. He was outside cleaning up the sidewalk instead of making other employees do it.

Repair Quality

They fixed my car very quickly and it looks brand new. Peter is super friendly, professional, and efficient. They went above and beyond by washing my car before handing the keys back to me.

Customer Service

Peter is awesome and very transparent.

Likely to Recommend

Good

Repair Quality

Good work

Customer Service

good

My Experience

Great customer service. Thank you.

Likely to Recommend

Repair Quality

We've always had excellent service and excellent quality of work completed. I recommend Mr. Cool’s to everyone I know who has any auto repair issues.

Customer Service

My Experience

Everyone was really nice and the repair job was done quickly and the car looks great! They even washed it down for me!! Thanks fellas for your work!

Likely to Recommend

Repair Quality

Customer Service