Mr. Cool's Collision Center

4.7 (855reviews)
93%
8315 Gleason Drive,  Knoxville,  TN  37919

In operation 7 years.

Mr. Cool Collision Center is a state of the art repair facility. We work on all makes and models we specialize in late model collision repair. Every car is pre and post inspected to insure that your vehicle is put back to pre-accident condition. We offer lifetime warranty on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (855)

My Experience

Perfectly blended paint unable to notice previous scratches & dings This was my second vehicle repair completed to my greatest satisfaction. Highly recommended bodywork and paint quality

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We also got a bonus-- a dead mouse in the back seat floor board!!!!!

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James was great during the whole process. He was very understanding and always answered my questions.

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I had a great experience. My vehicle was returned in pristine condition, and they even cleaned it for me! The staff was very knowledgeable and kept me up-to-date on the repairs. I highly recommend!

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My only complaint is that after the repairs and cleaning were completed, whatever chemicals they used for the final cleaning were EXTREMELY strong and off-putting. It had the smell of Raid or some other bug killer. The repairs and staff were still amazing!

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My Experience

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Repair Quality

Not only did they do a wonderful job making it look like nothing had happened, it was a quick job I dropped my car off July 28th, my car was ready August 8th. I will definitely refer anybody who need body work done to Mr. Cool Collison center.

Customer Service

He was very nice and got me in the office and out to my vehicle very quickly

My Experience

I had such a good experience with Mr Cool collision. I didnt have a good experience on my end with Geico;however, Mr cool collision turned the situation around. I was kept up to date on what was going on. The rental car experience was smooth. Everyone was so nice. My car was super clean when I picked it up. I will recommend Mr Cool to anyone.

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James was very professional. He kept me updated about the status of my car the entire time it in the repair shop. When I picked my car up, it looked great and could not tell it was ever damaged.

Customer Service

James was very professional and he kept me updated on the status of my car as he promised.

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Service was really great! I noticed a bit of a stutter in the gas sometimes, but it doesn’t seem to affect the driving at all. Car handles great besides that so thank you!

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My Experience

My Experience

I do love the work my only problem is the bumper not being aligned

My Experience

Thank you for everything. You were fast, efficient, professional and the workmanship was top notch. Thank you so much for taking such good care of me and my vehicle.

Likely to Recommend

I recommend you guys all the time!

Repair Quality

This is second time I have used Mr. Cools. Both times were phenomenal!

Customer Service

Every single person was so helpful and caring.

My Experience

Peter Cardona was on top of everything. He was very professional & pleasant to work with. The only issue I was surprised to find is that my radio system was not working after my car was picked up. I had the code, however, and was able to restore it to working order.

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My Experience

Great friendly professional service! Great workmanship! Being a very busy location I was pleased to have my vehicle in and out in a timely manner. Progressive Insurance was also very pro active in getting my claim handled properly. What a fantastic place and a great place to work

Likely to Recommend

Repair Quality

Happy to say that my car got fixed in a decent amount of time and very satisfied with the outcome.

Customer Service

The workers were on top of everything and kept me updated as well as very kind