Mt Ephraim Collision Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Frank was informative, kind, respectful, and patient. Erin was very kind and respectful as well.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Frank was great and super accommodating.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Frank was great. Car looks great.

Customer Service - 5.0/5.0 -

Very good service and communication.

My Experience - 5.0/5.0 -

I just would like to say thanks to Frank in and his team in the collision shop for taking the time to repair my vehicle great job 👏

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Just want to say thank you to Frank and his team for an awesome job well done

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0 -

I was treated like a criminal.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I think they did a great job. And fast

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

My grill was silver . Now it’s black. I assume you couldn’t get the silver part grill

Customer Service - 4.5/5.0 -

My grill is not silver it’s black now

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Loved you guys cleaned the car also!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service by Frank

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Wonderful accommodating team to work with. They did an amazing job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful service. Staff a pleasure to deal with. And they did an awesome job !!! Thank you

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I will recommend to friends an family. I need some work done in another vehicle I’m planning to go back.

Repair Quality - 5.0/5.0 -

Friendly, professional and punctual.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The car looks like brand new.

Customer Service - 4.5/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 3.5/5.0 -

My trunk lid was replaced and now my passenger side light sporadically goes out. When it goes out I have to go to the light and tap it and it comes back on! What if it goes out while driving and I get pulled over and ticketed for a light being out?

Customer Service - 3.0/5.0 -

I never ever spoke to a person unless my boyfriend called to get updates since I am at work and not allowed to use my phone. The shop is only open the same hours I work. The only few and far between updates I got were texts.

Returned Clean

My Experience - 5.0/5.0 -

The staff was very professional and caring and did a fantastic job on my Toyota Corolla. They kept me informed via text on the progress of my repair and was right on target with the completion time.

Likely to Recommend - 5.0/5.0 -

Highly likely. Totally impressed with their professionalism.

Repair Quality - 5.0/5.0 -

Very happy with the job. Top quality.

Customer Service - 5.0/5.0 -

First rate customer service. Very professional.