Nanuet Collision Centers Tri-State LLC
In operation 43 years.
Nanuet Collision Centers has been serving the community since 1983. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Nanuet Collision Centers is the best choice for collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:30 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The workmanship was really great and they took excellent care of my vehicle, the customer communication skills could be improved, everyone was very abrupt and a little rude
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job, my car is good as new!
Likely to Recommend - 5.0/5.0 -
Yes, definitely
Repair Quality - 5.0/5.0 -
Great job my car looks as good as new!
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely fast service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
All good but the daytime running light is out and we have to come back and get it fixed. Communication was great and cosmetics are excellent.
Customer Service - 5.0/5.0 -
Everyone very gracious.
Returned Clean
My Experience - 5.0/5.0 -
The body repair star are artists. The entire staff here are truly professionals. I can’t imagine using another body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I believe the quality of the work that was performed on my car was great. What I had a problem with was when there was an issue with the maintenance of my car, there were statements made to me then my husband that were not honest or direct and I didn't appreciate that.
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car came back looking better than the day we drove it home from the dealer last year. Can’t even tell anything happened. It’s perfect.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, great job done, and the staff is very helpful and friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
People were friendly and you completed the work quickly when you received the parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car looks brand new and the workers were helpful.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
It started out with a 10 from my initial interaction with Alex but as the weeks went on and I encountered others in the business, I was not as happy. Using the app to keep people informed as to the status of their car is great....only when it is. The status of my car was not updated and on the date my car was supposed to be ready, I hadn't heard from anyone, so I called. A female answered the phone and when I explained who I was, the response I got was...."That's not happening today." So I said "Well the app said it was on schedule, and if it wasn't going to be ready, why hasn't anyone called me?" It was 3:45 at that point. She said. "Let me go ask Eddy." I was put on hold and when Eddy answered the phone, I had to explain who I was again and he told me my car wasn't ready and I said, "I should have been called yesterday to say it might not be ready." He said that he should have kept the app updated and that he had forgotten to call me. He told me my car would be ready the next day but I wasn't able to pick it up. When I called on Friday, my car was still not ready and I had to wait until Eddy called me back later that day to tell me that it was ready and I could pick it up on Saturday. He had told me that he would contact my insurance and Enterprise about getting a break on the total of the rental but I never heard back from him.