Nelsons Autobody

4.7 (598reviews)
96%
627 E Francis Ave,  Spokane,  WA  99208

In operation 51 years.

FULL AUTOBODY AUTOMOTIVE REPAIR SHOP AND 24 HOUR TOWING SERVICES

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (598)

My Experience

You all were great to work with, real easy. Coming and going I spent maybe 10 minutes total in the office which I appreciated.

My Experience

Really appreciated the attention to keeping me informed about the repair process. Considerate, respectful and friendly staff. My car looks fantastic. Flawless work.

Likely to Recommend

Repair Quality

Greatjob ,, even washed and detailed

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service

Likely to Recommend

Repair Quality

Very helpful and professional. Great communication throughout the process and excellent service! I would definitely recommend them to family and friends!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

From start to finish, Nelson's treated us fairly and kindly, explaining everything that would happen. We got weekly updates and they finished a day ahead of schedule. Car looks brand new. Thanks Nelson's!

Customer Service

Returned Clean

My Experience

Excellent service and.job thanks

Likely to Recommend

Repair Quality

It looks good, problem is I have a noise at highway speed that is a vibration and intermittent humming at 60-70 mph stemming from the wheel/axle on the side that was damaged during the accident. Would like it looked into to make sure either is not mechanical

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service. You kept me notified throughout the repair process. Great Ob

Likely to Recommend

Absolutely satisfied. Great service

Repair Quality

Fantastic service. I was notified by text every step of the process. Thank you so much.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Melissa was my contact, and was very helpful throughout the whole process. I I appreciate the communication on the progress and being up front about the delay when parts were received damaged and had to be reordered. My truck looks great and I am very happy! I would definitely refer others to Nelson’s!

Customer Service

See first comment

Returned Clean

My Experience

Always super communicative and respectful. Offered to stay late while I waited for a ride to the rental place. Amazing people. We always take our cars here

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was done in a timely manner - sooner than expected. The staff was very courteous, professional and knowledgeable

My Experience

It took 3 days longer than it was supposed to because you didn’t figure out you had a wrong part until the day it was due. Frustrating.

My Experience

Amazing job and ahead of schedule. Can’t even tell the vehicle was repaired. Thank you!

Likely to Recommend

Repair Quality

This was one of the best experiences ive had. I was kept in loop by sms every step of the way. When I received my truck it looked as if there was no damage. The detail was amaculate. I'd recommend Nelsons too anyone.

Customer Service

Returned Clean

My Experience