Nelsons Autobody
In operation 51 years.
FULL AUTOBODY AUTOMOTIVE REPAIR SHOP AND 24 HOUR TOWING SERVICES
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great service!!! Courteous staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. They were amazing working with me and the insurance company. The rental car assigned to provide a rental while my car was in the shop didn’t have a vehicle available for me for many weeks and Nelson’s was willing to work with me still.
Customer Service - 5.0/5.0 -
Excellent customer service!!! 10 out of 10 recommend. Nicest staff around and completed my auto repair to perfection.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Top quality work.
Repair Quality - 5.0/5.0 -
The quality of the work done is impeccable. Derren kept me informed and saw that it was repaired the way I wanted. I hope I don't need to have body repair in the future, but if I do I will go back to Nelson's.
Customer Service - 5.0/5.0 -
Derren kept me informed of how the work was going and I am very pleased with his work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great staff and friendly. Always going above and beyond and get things done promptly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We could not be more pleased with the repair of my car by Nelson’s Autobody. AND! We could not be happier with the staff, they are top-notch, thorough, competent and so pleasant to work with. This is our first time working with Nelson’s Autobody…we will never use anyone else if we need this type of service again. Completely Satisfied Customers, Terry and Vicki Soderberg
Likely to Recommend - 5.0/5.0 -
Would recommend Nelson's with no hesitation.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks.
Customer Service - 5.0/5.0 -
Thanks
My Experience - 0.0/5.0 -
I picked up my vehicle on September 4,2024 But for some reason I received a notice on September 25,2024 confirming that I picked up my vehicle "today". Shortly after I received a message from my insurance confirming my vehicle was completed and picked up on September 25,2024. Not sure about this timeline. I think the work was completed satisfactory. But the old parts were left under the drivers seat as I found out when I hit my brakes. Also my car was dropped of at Nelson's freshly shampooed and clean as I had to clean up the damage the incident caused. When I picked it up the seats were dusty and dirty and I found footprints on the back seats. There was some sticky substance that as near impossible to remove from the inside windshield. Guessing it was some kind of adhesive. I had to thoroughly shampoo, sanitize and clean it again. I am guessing since it was delivered so clean you just took a quick look and decided that you didn't need to clean it up, but there was a lot of mess left behind. There was also a lot of gray area and misinformation through updates on the timeline.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
Got a message that my car was about halfway done and later, after hours,saying I had picked it up, which I had not.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for everything. Very good and professional shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is out of my comfort zone, so it’s very helpful to have someone explain what is happening or going to happen. Kindness means a lot, especially these days.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Detail (cleaning) wasn’t wonderful, windshield was a mess inside and out. I was told it would be really cleaned. But the whole inside was less than great. The work done on the car was great and that is most important so I was ultimately happy.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience again was very pleasant, they kept me informed throughout the process, they got it done on time as promised and did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They performed quality repairs in a timely manner keeping me informed throughout the process with good customer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very fast and quality work!
Likely to Recommend - 5.0/5.0 -
Good company to deal with. Excellent work and service.
Repair Quality - 5.0/5.0 -
Great work and completed a week before expected.
Customer Service - 5.0/5.0 -
Great people to deal with. Enjoyed working with Melissa. She was very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
It is a 6 because they did a good job on the car!
Repair Quality - 2.5/5.0 -
The Caddy is doing very well. I understand you are to reimburse me the $200.00 overcharge on the deductible. Please do so.
Customer Service - 2.5/5.0 -
The Caddy is doing good. I understand you are reimbursing me the $200.00 overcharge on the deductible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I feel like I have a brand new car! Appreciate all your efforts and clean car too! 🙂
Customer Service - 5.0/5.0 -
Communication was good and resolutions made. Plus a loaner car! Although I was afraid to drive it.
Likely to Recommend - 5.0/5.0 -
That is exactly what I did when my daughter had the accident. You javr always excelled in your service and customer satisfaction.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
A bit of a mixup with who pays what when but probably the jnsurance adjuster more than you all,
My Experience - 5.0/5.0 -
Wife backed her nissian into a piece of machinery and creased the bumper , took the truck in on Monday the shop said they would have it back by Thursday, got a call on Tuesday that it was ready , what’s the saying under promise over deliver …..that’s exact ally what they did !!!!!