Nelsons Autobody
In operation 51 years.
FULL AUTOBODY AUTOMOTIVE REPAIR SHOP AND 24 HOUR TOWING SERVICES
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Nelson's Autobody does very good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These folks do good work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the great repair to the Rogue and cleaning it.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Possibly if the job was called back and repaired properly for no additional premium
Repair Quality - 1.5/5.0 -
Quoted exorbitant price ( $700) for new part that they could get at a lower price ($150) as part of the repair. They tried to fix the old part & it has obvious flaws that they left. Bad decision. Profit over quality job. Will not ever use them again.
Customer Service - 4.0/5.0 -
Nice staff. Wish they all a blessed future.
My Experience - 5.0/5.0 -
I had a great experience. The repairs were done quickly and my SUV looked great inside and out when I picked it up. The staff was friendly and professional. Would highly recommend. Nelson’s.
Likely to Recommend - 5.0/5.0 -
Hopefully won’t have to recommend anyone to a shop but definitely would if the situation arose
Repair Quality - 5.0/5.0 -
I received a quote and intake of sorts very quickly. The car didn’t go in for repairs for over a month which could have been devastating if my car was not drive-able. The repair of my driver side headlight and fender only two two weeks to repair which left me without a car for a minimal amount of time so I appreciate that their work was so efficient. Thank you for a job well done and the relief of knowing you will fix it if it doesn’t hold up in the long term.
Customer Service - 5.0/5.0 -
Very nice peeps as far as I could tell. I did send an email that I was told had been responded to but did not ever find said email which sucks when building trust with a business
Likely to Recommend - 2.0/5.0 -
The work on this job was be lower standards. If this is what’s coming out of your shop at this time I don’t know if I could recommend you in good conscience . The work that you did on an another vehicle of mine that was involved in a collision with a Deer earlier this year I was happy with the work and would’ve recommended you.
Repair Quality - 1.0/5.0 -
When I went to pick up I noticed that the mounts that we’re actually bent had not even been looked at our removed to be check repaired are replace. I pointed this out, Came to a conclusion with the inspector/service rider at the shop there. That follow up work is needed . The thing that most concerned me the next morning I was looking at the work that was done, the installation of a new winch and carrier win looking at the winch to check operation to see if it work properly I noticed it moved. I reach underneath the four mounting bolts were in only 2or3 threads finger tight, which, as a heavy equipment, mechanic torquing bolts is key special in an insulation . I’ve seen what happens when unsecured bolts under tension Can do these ,bolts that mount the winch to carrier/truck if used under load it would have probably snapped off the carrier. It concerns me that all the work wasn’t done as discussed in the original estimate but not as much as bolts being loose.
Customer Service - 2.5/5.0 -
The staff there seem to be courteous, professional, prompt on returning phone calls, but needs to follow up on work done before returning to customer
My Experience - 5.0/5.0 -
The team did great, they were willing to work with insurance and get my car in quickly for the job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff, quality repairs, and no problems.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all are such a great staff and seem to always put customers at #1 priority and get things done promptly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always prompt and great staff.
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Seemed to do the best they could.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I am very pleased with the over all repair. The truck is still grinding when applying brakes and when not braking. This was brought up when I dropped the truck off on 10/30/2023. I am going to take to Golden rule to have them look at the brakes.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very good job!!
Customer Service - 5.0/5.0 -
Kept me informed of repairs along the entirety of the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
We definitely had a few issues when we got our car back
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for your patience, I appreciate all you did.