Nelsons Autobody

4.7 (595reviews)
96%
627 E Francis Ave,  Spokane,  WA  99208

In operation 51 years.

FULL AUTOBODY AUTOMOTIVE REPAIR SHOP AND 24 HOUR TOWING SERVICES

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (595)

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I always recommend Nelson's. Love supporting the great local businesses.

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Customer Service

It's the little things matter to me. Smiling, friendly folks greet you on arrival. Calling the rent a car company was nice too. Walking me out to my car to make sure I was happy with the repairs. Your tow operators have been great too when I needed them. Quick to the rescue. Not minimum of 3+ hours I've experienced with AAA.

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They were very professional my car looks great and those girls in there work hard thank you

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My Experience

I was so pleased at how clean the inside was. I didn’t expect that! The outside repair was done in time and communication was great throughout,

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The office staff were excellent and the car was done in the time frame anticipated. There was a bit of confusion at pick up about some additional buffing I'd ordered, but otherwise, everything was great.

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See question 1

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The body crew did excellent work!

Repair Quality

You have one employee who is "customer service challenged". Other than this everyone was very professional and had excellent professional skills.

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Already have!

Repair Quality

Great communication throughout the repair process, through walk around with us after to be sure everything was to our satisfaction, extremely pleasant and helpful staff! Joann was great to work with!

Customer Service

Top notch- will not go anywhere else!

Likely to Recommend

I have told everyone l come into contact with how AWSOME your services are. You even detailed my care which was above and beyond my expectations. THANKYOU so much. My car looked new like right off the showroom floor.

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My Experience

They have done a fantastic job

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They do great work.

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Completely satisfied with the repairs on my auto

Customer Service

Great

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My Experience

My Experience

The experience was outstanding. Couldn't be more satisfied.

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Very happy with everything done

Customer Service

Very professional

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Repair Quality

Love Nelson's! I work for Progressive and i'm always speaking highly of the company and people at Nelsons. You all do great work and I wouldn't repair anywhere else. Also fun fact my husband was on the Nelson's bowling team :)

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