Nelsons Autobody

4.7 (595reviews)
96%
627 E Francis Ave,  Spokane,  WA  99208

In operation 51 years.

FULL AUTOBODY AUTOMOTIVE REPAIR SHOP AND 24 HOUR TOWING SERVICES

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (595)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Appreciate all of you guys!!!! I always recommend you to all that need help with their cars even for oil changes. Thank you for your professionalism and friendly service and smiles.

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Repair Quality

Customer Service

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UNSATISFACTORY WORK

Repair Quality

You got some sort of powdery substance all over the interior of my car and I want it cleaned out ,furthermore it's in the ducts for air , the car pulls to the right even after your 4 wheel alignment , and what the hey is that nasty smell you left in my car , I get in and can't stop sneezing, the car must go back to the insurance adjuster. They will figure it out.

Customer Service

Alot

My Experience

Very fast and professional work. Great communication on updates of progress. Would highly recommend to anyone looking for any automotive needs.

Likely to Recommend

Repair Quality

Given the current issues of supply chain problems I thought Nelson's did a good job in collecting all the necessary parts needed.

Customer Service

Melissa was great. Always forthcoming with answers to our questions.

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Repair Quality

Customer Service

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Repair Quality

The only thing that i would recommend is to put air freshener in the interior. My car smelt like Bondo. I opened the doors when I got home and sprayed some deodorizer, and it was fine .

Customer Service

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Repair Quality

Did not fix issues from accident.

Customer Service

Pointed out damage still on my gmc told me it would come off with some water

My Experience

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Repair Quality

Customer Service

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Repair Quality

Nelson's Autobody was great! They were very friendly and completed the work faster than quoted. They even provided me with a courtesy ride back and forth to get my car! They went above and beyond. I had never dealt with them before but I would highly recommend them! Great job Nelson's!!!

Customer Service

My Experience

I was pleased with the workmanship on the repairs, however I found grease marks (fingerprints) on the back interior roof and on the airbags on both sides.

Likely to Recommend

Repair Quality

I would love to give you 10 Stars, but there are a lot of Grease marks on the ceiling in the back seat area that I will have to get detailed to get rid of.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Did a great job and I would recommend them to my friends.

Repair Quality

Overall very satisfied, did a very good job blending into the other panels. Would take my car there again.

Customer Service

Very helpful, they got my car in and out and a short time and addressed any needs or concerns I had.

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Beautiful work on my truck and the office staff took care of the insurance company! Easy!

Customer Service

My Experience

Great service and great office personnel

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Repair Quality

Customer Service

Great work and office personnel

Returned Clean