New Century BMW
In operation 16 years.
Awarded the "Best Overall BMW Repair Facility" by BMW of North America for 2014 & 2015. We are the exclusive BMW Certified Collision Repair Center in central Los Angeles County, which means that only factory trained technicians will work on restoring your vehicle. It also means that we only use new, genuine BMW parts and our equipment is specified by BMW of North America. At our factory certified BMW Collision Repair Center, we proudly use BMW Colorsystem, an environmentally friendly paint to ensure the same quality color you had from before the accident. As an added bonus for you, our manufacturer direct parts sourcing from BMW USA & BMW AG results in pricing that other auto body repair facilities find difficult to compete with. In order to reconstruct your BMW back to factory standards, we use BMW approve Celette's fixture systems for Structural/Frame/Unibody Repairs which allows to restore vehicle dimensions back to exact fitment and precision.
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I have not received my vehicle back yet from the service department.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Having my car fixed at New Century BMW CC was one of the best repair experiences I've had! Carlos took care of me and made sure I was well informed about the process. Everyone was super helpful. The process went by quick and their quality of work is impeccable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast service and great customer service. Car was delivered as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Carlos was super friendly and helpful. I appreciate his customer service and flexibility. Thank you!
My Experience - 5.0/5.0 -
We are happy with the repair except that the workshop could not fix the car wrapping of the damage. The workshop instructed that we wait for the insurance payment to the workshop and thereafter, the workshop shall reimburse the cost for wrapping to us. We are still waiting for that to happen.
Likely to Recommend - 5.0/5.0 -
Hope not.
Repair Quality - 4.0/5.0 -
The center did not repair the wrap of my damaged Tesla Y.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wendy and Carlos did an amazing job keeping me updated on my cars repairs. The service was perfect and quick with no delays in the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos did an amazing job keeping in contact with me during the entire process. The whole team did great to get my car looking good again
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
With particular emphasis to the representative Jorge. Also saw how helpful he was to another client picking up her car. He's an all-star representative if there was one!
Repair Quality - 5.0/5.0 -
Fantastic repair. Exceeded expectations.
Customer Service - 5.0/5.0 -
11/10 if possible. Jorge was absolutely vital to the excellent experience.
Likely to Recommend - 5.0/5.0 -
Fully recommend this collision Center services
Repair Quality - 5.0/5.0 -
Carlos was extremely responsive and timely. Our 2024 Tesla was repaired and painted to look as if it was brand new. Carlos completed all details with the car insurance. We are repeat customers and our experience has always been very positive.
Customer Service - 5.0/5.0 -
Very happy with BMW Certified Collision Center
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Carlos was great. His service and knowledge was awesome! made the experiecnce painless
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Words cannot express my appreciation with all the help we received from Carlos Holguin your Advisor. This experience was truly seamless. Thanks for the great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
The go to auto body repair shop for BMW’s in Los Angeles, CA period!
Repair Quality - 5.0/5.0 -
Terrific color matching on the bumper cover replacement. Looks brand new. William was a pleasure to work with always keeping me updated on status. Thanks for taking care of my vehicle!