New Fairfield Auto Body

4.9 (2,394reviews)

98%

(203) 746-4112

11 Saw Mill Rd, New Fairfield, CT 06812

98%

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11 Saw Mill Rd
New Fairfield, CT 06812

Get Directions Website Email

About New Fairfield Auto Body

See Photos

11 Saw Mill Rd
New Fairfield, CT 06812

Get Directions Website Email

In operation 52 years.

New Fairfield Auto body is a family owned auto repair business that has been serving the community since 1974. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 4:30 pm
Tue	8:00 am - 4:30 pm
Wed	8:00 am - 4:30 pm
Thu	8:00 am - 4:30 pm
Fri	8:00 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (2,394)

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Newest
Rating

1,924 Customers Rated

5 Stars

75.1% Complete

(1799)
4 Stars

4.1% Complete

(97)
3 Stars

0.6% Complete

(14)
2 Stars

0.3% Complete

(6)
1 Star

0.1% Complete

(3)
< 1 Star

0.2% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new after service. The team is widely recognized for professionalism, friendliness, and knowledgeability. Communication stands out as a key strength, with customers appreciating regular text and email updates throughout the repair process. Timeliness is frequently highlighted, with repairs often completed on or ahead of schedule. Customers also appreciate the added touch of vehicles being returned clean and detailed. A few customers noted occasional communication gaps and longer-than-expected repair times, as mentioned directly in their feedback, but the overwhelming sentiment reflects a loyal, highly satisfied customer base that enthusiastically recommends the shop.

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Service Quality
Timeliness
Communication

"Delivered high quality work, on time at reasonable cost. Highly recommend NF Autobody."

"The repairs on my vehicle were perfect! You cant even tell it was in an accident. The repair time was quicker ..." Read more

"... body. The owner is always gracious and professional. The work is always done to my expectations and to their own high standards. Estimates are accurate and immediate. ..." Read more

"... the 79 years of my lifetime. I am always met with knowledge, care concern, and very good pricing and quality results." Read more

"The repairs are always completed on time and quality is 100%"

"The Volvo was repaired VERY nicely and timely!!!!! I meet several very pleasant and professional associates ..." Read more

"... perfect! You cant even tell it was in an accident. The repair time was quicker than estimated which was great too!" Read more

"Always a professional job, done In a timely fashion at a fair price ! Thank you"

"We loved the constant text updates, the timeliness of the repair and appreciated you cleaning our car before returning ..." Read more

"Prompt service. Kept us updated on the process and completed in a very timely manner"

"Great communication, timely turnaround and quality work, as always."

"... car. Both times they were wonderful to work with. I loved receiving updates on the vehicles cress via text message and the staff was very friendly and helpful. I would ..." Read more

"The drop off was easy, lots of communication and updates on the progress of the repair."

"Excellent work very pleased. Excellent communication."

"Friendly staff, professional service, and great communication."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication