Newells Auto Body Inc

4.9 (2,684reviews)
98%
996 W. Harrison,  Decatur,  IL  62526

In operation 68 years.

Newell's Auto Body, a 3rd generation family-owned and operated collision repair shop, has been helping get vehicles back on the road for almost 70 years! We pride ourselves on producing quality repairs and providing friendly service. Our dedication to your safety is reflected in our training, technology, and certifications. Here at Newell's, we are proud to be the premier collision repair shop of Decatur and Macon County.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Nissan
Ram

Reviews (2,684)

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Repair Quality

Newell’s did an amazing job of repairing my vehicle and were flexible in scheduling around my time away.

Customer Service

Bring friendly and attentive to details were evident in every in-person and text interaction.

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To everyone I know

Repair Quality

Jen and Michael were excellent….always going above and beyond……will recommend Newell’s to anyone

Customer Service

Again Jen and Micheal going above and beyond…..you just see customer service like this anymore

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My Experience

Nice job guys!

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My Experience

Best, smoothest, and prompt autobody repair experience I’ve ever had. Everyone I dealt with at Newell’s was very professional. You lived up to your excellent reputation. Thank you!

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Repair Quality

They did great work on my car.

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My Experience

Everyone that I encountered was very friendly. I would recommend your business to anyone who needs it. My vehicle looks brand new. Thank you 😊

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Customer Service

Everyone was super nice and welcoming.

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Repair Quality

I think the air conditioner is not running as efficiently as it should. And I am bringing the van back to Newell's on Tuesday. But Newell's has provided great customer service, and i know they do good work.

Customer Service

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My Experience

I was very happy with the job. You guys did my GMC almost like a whole new vehicle. Your team is amazing. I really appreciate the job. Well done šŸ‘šŸ¾

Likely to Recommend

I would definitely recommend you guys to anybody job well done

Repair Quality

I was really impressed. Job well done. Your team did an amazing job. I feel like my vehicle looks like a whole new vehicle I really appreciate it!

Customer Service

The front desk was very helpful. I really appreciate the good customer service.

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Customer Service

Everyone was very kind and knowledgeable

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Repair Quality

Very fast, seamless work. Went above and beyond, found and fixed something (a bad weld) in addition to the original estimate.

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My Experience

Where do I start, will, first It didn’t ’t take long to get my car into the shop and for then to start repairs. I’m satisfied with the updates AB’s the heads up that I got along the way as well… Everyone was courteous and polite…

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They did an excellent job

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Good communication on progress

Customer Service

Easy to talk to

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Likely to Recommend

Great service

Repair Quality

Great Service

Customer Service

Great service

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