Nick Nicholas Ford
In operation 45 years.
Here's 8 Important Reasons You'll Want To Consider Nick Nicholas Ford for your body work and collision repair. • Computerized Estimates • Heated Down Draft Baking Paint Booths. • Chief Frame Racks for Car & Trucks • Velocity Laser Drive-On Unibody Frame System? • O.E.M. Replacement Parts (New) • DuPont Computerized Color Match System • I-Car Certified Technicians? • Dedicated Clean Room for all Aluminum repairs ? Fast? & Thorough Insurance Claim Processing ? Nick Nicholas Ford Collision Center is proud to have direct relationships with the following Insurance companies: USAA, The Hartford, Metlife, Hanover, Assurance America, Nationwide.? Expert Repair, Paint & Restoration Services ? Our 5 collision technicians are I Car and ASE certified and perform expert repairs. Refinishing your vehicle is also done by DuPont certified paint technicians and includes state-of-the-art USI Italia down draft booths for exceptional re-paint touch-up finishes.? Laser Micro-Measure
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
I dropped my car off on a Monday at 7:30 a.m. my car was not taken into the shop until late in the day on Tuesday. There were phone calls that were promised that were never made. My overall experience was really good with the exception of these two points. I would come back again if I ever needed additional work.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job. Can't tell it was ever damaged.
Customer Service - 5.0/5.0 -
Polite and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Also, it was so nice to be able to get a ride home after I drop my car off. Jayden was the young man who gave me a ride home and he was wonderful. I also was offered a ride if I needed it to go pick my car up when it was ready. To me that’s great customer service and thank you so much.!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done in a professional manner. Timely updates would be nice. Overall excellent experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
James took care of business, great conversation even in person. Happy my vehicle is fixed and back to normal now, and very quick time manner since I work early shift and had to drop off at 2 am and was done and ready to pick up in the afternoon, same day!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, I would. Overall, I was very pleased with the job and the workmanship.
Repair Quality - 5.0/5.0 -
Very good job and completed a week ahead of schedule.
Customer Service - 4.0/5.0 -
Not bad at all. Maybe could’ve kept me a little more informed but not a big deal.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never going to be at your dealership again. I had to touch up because they dinged the opposite side of the car than the side they were repairing. Disgusting how nobody cared to treated my vehicle well or to do the job right the first time
Repair Quality - 2.0/5.0 -
Took twice as long to complete the job, had to keep the job extra long because the first time around they didn’t paint correctly. And then when I finally got my car back, they dinged up the other side door and were annoyed when we asked about it. Poor customer service and seems like shop workers could care less how customers vehicles turn out. Wonder if they treat their family and their own vehicles the same way….would not recommend. Next time I need a ford dealer I will drive choose to drive twice as far and take it to Ocala. Maybe management should do their jobs?
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Service and communication was excellent. The staff was very welcoming when we arrived and they even loved on our pups we brought along. Extremely happy with the entire experience. Just took awhile but it was worth the wait.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
One of the rubber curtains behind the grille is folded over and I can’t fix it by hand. I’ll ask for it to be fixed when I bring the truck in for an oil change.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
On time like they told me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like new, thank you so much.
Customer Service - 5.0/5.0 -
It's always a pleasure to do business with you.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They did a nice job, the paint job looks great. There was a ding on one of the panels they worked on that wasn't fixed but that's fine. I don't like how my window tint was all scuffed up from reinstalling it. That was a fairly new tint job on the rear window and it now has a scuff all the way down it. The triangle side windows too. Tint isn't cheap and mine was fine and now scuffed.
Customer Service - 5.0/5.0 -
Customer service was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I would’ve given a 10 but both times we came (to drop off and pick up), there was no one at the front desk and we waited 4-5 minutes for someone to come out and ask if we were being helped. Maybe put a bell at the desk.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done with expertise and attention to detail.
Customer Service - 4.0/5.0 -
Because of difficulties getting parts, the 10 day repair dragged on for five weeks. When I called for updates, I was assured of being called back but frequently heard nothing back. It led to feeling forgotten.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there was very friendly & helpful.