Nickole Auto Body

4.9 (80reviews)
98%
819 Broadway,  Saugus,  MA  01906
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (80)

Likely to Recommend

Repair Quality

Customer Service

Fantastic service and would highly recommend for any auto repair. We had an issue with the passenger side door for our Bronco. Melanie provided the most thorough and professional customer service - quick to reply, gave us all the information and was extremely transparent. It is like our Bronco is brand new - completely fixed, immaculately cleaned, and repaired in just over a week, with a guarantee on their work.

Likely to Recommend

I already have

Repair Quality

Looks awesome

Customer Service

Great service, great work, great communication, fast timing!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Good experience all around

Repair Quality

The car looks great

Customer Service

Nickole kept my car on schedule Any questions I had were answered accurately (thank you Melanie) and in a timely manner

Likely to Recommend

Repair Quality

Customer Service

They are amazing. It was my first time going here and I will definitely be back they did such a good job. Melanie called me with updates consistently and had some of the best customer service I ever came across, and that is hard to find now a days. When I got my car back it was so clean inside and out! They did a really great job!

Likely to Recommend

Repair Quality

Customer Service

Melanie was my primary contact. She and the staff were very friendly and courteous. Melanie guided me through the entire process including car rental. Very satisfied.

My Experience

When we came yo puck up the car I thought they were giving me the wrong vehicle! It looked almost brand new. Keep up the high quality and excellent work.

Likely to Recommend

Repair Quality

Great service and outcome

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Excellent service - quality work

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They were very friendly and accommodating!

My Experience

Likely to Recommend

Class A operation, friendly and accommodating going over and aboveboard with the job

Repair Quality

Good match and follow up with coordination of a small but important project on our part due to delay medical procedures that required us constant use of car

Customer Service

Great bunch of people, went out of way to bring my situation to satisfactory conclusion despite all the delays on our part to get the very satisfying results to the finish line. Can’t say enough about how much we enjoyed our experiences with this team

My Experience

Work was all fine.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I brought my car into Nickolie’s for a bodywork on my three-year-old Honda passport. From start to finish the experience was great! The front office waiting area was very nice in the person helping me walk me through everything step-by-step and was so friendly. I got my car back quickly and it looks fantastic all new again. I would recommend them to everyone!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Sure I’ll do that

Repair Quality

They were good by answering questions

Customer Service

The job done was great love my car more

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great and very friendly customer service, great communication and did a great job fixing my car. I Will definitely come back here if I experience any mechanical issues, I really appreciate the service I received