Precision Auto Works of Wakefield

4.9 (778reviews)

100%

(781) 245-7355

1 Melvin St, Unit A Rear, Wakefield, MA 01880

100%

See Photos

1 Melvin St, Unit A Rear
Wakefield, MA 01880

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About Precision Auto Works of Wakefield

See Photos

1 Melvin St, Unit A Rear
Wakefield, MA 01880

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 11 years.

Precision Auto Works of Wakefield is a full-service auto body and collision repair facility trusted by drivers throughout Wakefield, the North Shore, and across New England. For nearly 30 years, we’ve built our reputation on delivering high-quality repairs, exceptional customer service, and results done right the first time. We repair all makes and models, with specialized expertise in European and Asian vehicles including Factory Certification with Honda, Acura, and Subaru. Our technicians are manufacturer-certified, highly trained, and bringing a depth of experience across all aspects of modern collision repair. Precision Auto Works works with all major insurance companies and is a preferred repair facility for many leading carriers. Our team handles the claims process from start to finish, making your repair experience smooth, transparent, and stress-free. Driven by craftsmanship, integrity, and pride in our work. At Precision Auto Works, If It Drives You, It Drives Us Too!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 3:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

GM Basic

Honda

I-Car

Subaru

Call

Website

Reviews (778)

Sort By:
Newest
Rating

703 Customers Rated

5 Stars

85.1% Complete

(662)
4 Stars

3.5% Complete

(27)
3 Stars

0.8% Complete

(6)
2 Stars

0.4% Complete

(3)
1 Star

0.3% Complete

(2)
< 1 Star

0.4% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The professionalism and friendliness of the team are frequently highlighted, along with seamless insurance coordination and rental car assistance. Complimentary interior and exterior detailing was a recurring pleasant surprise. Communication throughout the repair process received strong acclaim, with customers appreciating proactive updates. A few customers noted minor concerns such as unresolved vehicle issues upon return, sparse initial communication, and one instance of a delayed timeline, all shared directly from customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"The repair on my car exceeded my expectations. The workmanship was outstanding. And, the customer ..." Read more

"Terrific job repairing my Honda Pilot. The rear bumper repair is flawless. No one would be able to tell the car was in an accident. Very professional and easy to work with. The paint ..." Read more

"This company was thoroughly professional and did excellent work repairing the damage to my car's body, even giving it an amazing interior and exterior ..." Read more

"The communication was excellent! Also the workmanship is superb. I can't tell that my car had even sustained any damage. Looks perfect!"

"... only place you consider to get your car repaired. They stand above the rest in terms of customer serviced friendliness and quality of work! I dont trust anyone else with my vehicles." Read more

"My vehicle was repaired within a week! No one has time for an accident, epically when rear ended unexpectedly, and this ..." Read more

"Very courteous. Professional. Car was promised within 5 days. It was ready within 2. Pleasure to do business with them. This is our 2nd ..." Read more

"Easy to work with. Completed when promised."

"Ready early!"

"My vehicle was ready at the time they had estimated"

"... questions while my car was being serviced and the responses to my phone calls or voice mails were quick, efficient and always with a friendly manner." Read more

"Never a specific date but a step by step update toward its completion was very helpful and comforting."

"Very communicative during the entire process"

"Great communication throughout the process from first call to pick up. Thank you"

"... Precision to not only be very easy to work with, really communicative on the status of the work they were doing, but they also did fantastic work. I have a friend ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The repair on my car exceeded my expectations. The workmanship was outstanding. And, the customer ..." Read more

"Terrific job repairing my Honda Pilot. The rear bumper repair is flawless. No one would be able to tell the car was in an accident. Very professional and easy to work with. The paint ..." Read more

"This company was thoroughly professional and did excellent work repairing the damage to my car's body, even giving it an amazing interior and exterior ..." Read more

"The communication was excellent! Also the workmanship is superb. I can't tell that my car had even sustained any damage. Looks perfect!"

"... only place you consider to get your car repaired. They stand above the rest in terms of customer serviced friendliness and quality of work! I dont trust anyone else with my vehicles." Read more

"My vehicle was repaired within a week! No one has time for an accident, epically when rear ended unexpectedly, and this ..." Read more

"Very courteous. Professional. Car was promised within 5 days. It was ready within 2. Pleasure to do business with them. This is our 2nd ..." Read more

"Easy to work with. Completed when promised."

"Ready early!"

"My vehicle was ready at the time they had estimated"

"... questions while my car was being serviced and the responses to my phone calls or voice mails were quick, efficient and always with a friendly manner." Read more

"Never a specific date but a step by step update toward its completion was very helpful and comforting."

"Very communicative during the entire process"

"Great communication throughout the process from first call to pick up. Thank you"

"... Precision to not only be very easy to work with, really communicative on the status of the work they were doing, but they also did fantastic work. I have a friend ..." Read more

Deborah (Subaru owner) reviewed 9/24/26

each time I've been there,the service was excellent

skip does excellent work! elena is a pleasure to work with

Jamie (Chevrolet owner) reviewed 9/24/26

Best ever. Will never go anywhere else.

John (Jeep owner) reviewed 9/21/26

The work has always been performed as expected. Vehicle is ready when promised.

Kathleen (Lexus owner) reviewed 9/21/26

Stefanie (Honda owner) reviewed 9/15/26

Excellent service. True to their name- absolute precision. Car looks like new again- even on the inside!

Robert (Mercedes-Benz owner) reviewed 9/14/26

Have already recommend them.

Work was done in a timely manner. Auto looks like new. Excellent body work done. Very satisfied. Thank you.

Very satisfied with customer service.

Robert (Subaru owner) reviewed 9/14/26

Dorie (Nissan owner) reviewed 9/14/26

Mary (Honda owner) reviewed 9/10/26

Please thank all of your team who worked on my car. She got rammed in the rear by a "wild child" neighbor who was also backing out in his SUV. I happened in my own parking lot! Your group repaired all the damage, both the seen and uncovered/corrected it all and the car is perfect in my eyes. Wish you could fix my "wild child" neighbor too! Thank you all! Be proud of you work and efforts. It might seem like a small fix to you, but it was a big deal to me.

I am thankful for the service given by all of your workers and reps. Made me feel like all would be well soon. It was....

Andrew (Ford owner) reviewed 9/10/26

My car looks better than when I bought it. I could not be more pleased.

Stacey (Honda owner) reviewed 9/7/26

Stuart (Lexus owner) reviewed 9/7/26

Excellent work, fantastic communication. I highly recommend Precision Auto Works. Elena and Skip were awesome! They fixed two of our vehicles over the years and I wouldn’t go anywhere else!

Zach (Subaru owner) reviewed 9/7/26

Mark (Toyota owner) reviewed 9/3/26

Harold (Kia owner) reviewed 9/1/26

Michelle (Subaru owner) reviewed 8/31/26

I highly recommend Precision to friends and family. I was rear ended twice and they made my experience so easy and stress free. And what a great job on repairs! Thank you all so much.

Top notch!

Nicoletta (Honda owner) reviewed 8/26/26

Thank you in doing a great job and making the process easy. I was upset that i was in accident with my my brand new car, but it looks as good as the day I purchased it.

Robert (Toyota owner) reviewed 8/26/26

Professional and helpful

Brian (Ford owner) reviewed 8/24/26

Great work, great communication!

Great!

Louise (Nissan owner) reviewed 8/21/26

Top of reviews

Mike's Auto Body North

4.9 569 reviews
24 Bennett Highway, Rt 1 North
Saugus, MA 01906
Precision Auto Works of Malden

4.9 149 reviews
251 Broadway
Malden, MA 02148

1st Class Auto Body Wakefield

5.0 2,333 reviews
71 Broadway St.
Wakefield, MA 01880
Anchor Auto Body

5.0 346 reviews
3 Breed Ave
Woburn, MA 01801
Auto Body Clinic - Reading

4.9 2,651 reviews
17- 19 High St
Reading, MA 01867

view more shops in: Wakefield | 01880

Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Precision Auto Works of Wakefield

Get an AI powered repair cost prediction

About Precision Auto Works of Wakefield

Get an AI powered repair cost prediction

Reviews (778)

703 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0