Precision Auto Works of Wakefield

4.9 (745reviews)

99%

(781) 245-7355

1 Melvin St, Unit A Rear, Wakefield, MA 01880

99%

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1 Melvin St, Unit A Rear
Wakefield, MA 01880

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About Precision Auto Works of Wakefield

See Photos

1 Melvin St, Unit A Rear
Wakefield, MA 01880

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Shop Assistant

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In operation 11 years.

Precision Auto Works of Wakefield is a full-service auto body and collision repair facility trusted by drivers throughout Wakefield, the North Shore, and across New England. For nearly 30 years, we’ve built our reputation on delivering high-quality repairs, exceptional customer service, and results done right the first time. We repair all makes and models, with specialized expertise in European and Asian vehicles including Factory Certification with Honda, Acura, and Subaru. Our technicians are manufacturer-certified, highly trained, and bringing a depth of experience across all aspects of modern collision repair. Precision Auto Works works with all major insurance companies and is a preferred repair facility for many leading carriers. Our team handles the claims process from start to finish, making your repair experience smooth, transparent, and stress-free. Driven by craftsmanship, integrity, and pride in our work. At Precision Auto Works, If It Drives You, It Drives Us Too!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 3:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

I-Car

Subaru

Call

Website

Reviews (745)

Sort By:
Newest
Rating

674 Customers Rated

5 Stars

85.1% Complete

(634)
4 Stars

3.6% Complete

(27)
3 Stars

0.7% Complete

(5)
2 Stars

0.4% Complete

(3)
1 Star

0.3% Complete

(2)
< 1 Star

0.4% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise Precision Auto Works for exceptional service quality and professionalism. The shop receives outstanding feedback for excellent communication, with customers appreciating proactive updates throughout the repair process. Quality of repairs is highly rated, with many noting their vehicles look better than new and damage is completely undetectable. Timeliness is generally excellent, with many repairs completed ahead of schedule. The complimentary detailing service is frequently mentioned as an unexpected and appreciated bonus. Staff members are consistently described as professional, friendly, and accommodating. A few customers noted minor issues such as missing parts upon pickup or delays due to external factors, but these were promptly addressed. The shop demonstrates strong commitment to customer satisfaction through seamless insurance coordination and rental car assistance.

Select to learn more

Service Quality
Timeliness
Communication

"The repair on my car exceeded my expectations. The workmanship was outstanding. And, the customer ..." Read more

"... back, he could not tell where the actual damage was. They matched the color and the angles 100%! I hope to not need them in the future, but if ever ..." Read more

"Unbelievable quality."

"... only place you consider to get your car repaired. They stand above the rest in terms of customer serviced friendliness and quality of work! I dont trust anyone else with my vehicles." Read more

"Very pleased with the finished product. You wouldn't realize there was any damage before. Looked brand new"

"It was ready on Wednesday when they told me to plan for the end of the week, so early"

"Exactly on time."

"Very courteous. Professional. Car was promised within 5 days. It was ready within 2. Pleasure to do business with them. This is our 2nd ..." Read more

"Great job with the body repair - car was returned ahead of schedule and so clean that it looked like new. Thank you."

"Perfect turnaround"

"Most proactive communication of any shop I've interacted with ever."

"... questions while my car was being serviced and the responses to my phone calls or voice mails were quick, efficient and always with a friendly manner." Read more

"... with and this is my 2nd time bringing a car there. They are professional, extremely communicative on update. Car is delivered better than before and super clean! ..." Read more

"Great communication throughout the process from first call to pick up. Thank you"

"Superb communication"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The repair on my car exceeded my expectations. The workmanship was outstanding. And, the customer ..." Read more

"... back, he could not tell where the actual damage was. They matched the color and the angles 100%! I hope to not need them in the future, but if ever ..." Read more

"Unbelievable quality."

"... only place you consider to get your car repaired. They stand above the rest in terms of customer serviced friendliness and quality of work! I dont trust anyone else with my vehicles." Read more

"Very pleased with the finished product. You wouldn't realize there was any damage before. Looked brand new"

"It was ready on Wednesday when they told me to plan for the end of the week, so early"

"Exactly on time."

"Very courteous. Professional. Car was promised within 5 days. It was ready within 2. Pleasure to do business with them. This is our 2nd ..." Read more

"Great job with the body repair - car was returned ahead of schedule and so clean that it looked like new. Thank you."

"Perfect turnaround"

"Most proactive communication of any shop I've interacted with ever."

"... questions while my car was being serviced and the responses to my phone calls or voice mails were quick, efficient and always with a friendly manner." Read more

"... with and this is my 2nd time bringing a car there. They are professional, extremely communicative on update. Car is delivered better than before and super clean! ..." Read more

"Great communication throughout the process from first call to pick up. Thank you"

"Superb communication"

Sheila (Nissan owner) reviewed 7/25/26

They wer very easy to work with and very professional.

Very nice customer service people to deal with.

Anonymous (Ford owner) reviewed 7/20/26

Jodi (Mazda owner) reviewed 7/16/26

Barbara (Honda owner) reviewed 7/14/26

Job well done and promptly as well.

Thomas (Honda owner) reviewed 7/14/26

The whole gang was super nice and helpful. I am always appreciative of great customer service.

Colleen (Honda owner) reviewed 7/13/26

Staff pleasant and helpful! Car was finished earlier than expected! Avoided renting a car! Perfection! Car looks great!

David (Jeep owner) reviewed 7/13/26

The team is exceptionally professional. Every department executed 100% to my satisfaction.

Awesome.

Robin (Subaru owner) reviewed 7/6/26

An acquaintance recommended you to me!

My vehicle was repaired within a week! No one has time for an accident, epically when rear ended unexpectedly, and this was repaired 2 weeks sooner than I anticipated.

If I had any questions, they were answered before I could ask. I was told what to expect and everything was taken care of.

Sean (Honda owner) reviewed 7/2/26

Marianne (Toyota owner) reviewed 7/1/26

Aleksander (Toyota owner) reviewed 6/29/26

Sarah (Acura owner) reviewed 6/29/26

Excellent communication

Personable and friendly. Unfortunately, we have had to use Precision more than once (no one wants to be in an accident :) ) But we have come back as the work and the staff make it worth coming back.

Meredith (Jeep owner) reviewed 6/27/26

Steve (Honda owner) reviewed 6/26/26

I Recommend to Everyone , I will never use anyone else’s.

Excellent service , The car looks fantastic!

Fuming (Subaru owner) reviewed 6/25/26

Very good and high quality service

Very good service

Robin (Honda owner) reviewed 6/25/26

Have already told family and friends about the great service and quality of work at PAW!

Service was top-notch. My car came back looking better than before the accident. They even detailed it inside and out, an unexpected bonus!

Elaina, Martika and Skip were all super friendly and on the ball!

Arme (Acura owner) reviewed 6/22/26

The finished work looks great… your staff are very helpful. Thank you!!!

Albert (Acura owner) reviewed 6/22/26

Bob (Ford owner) reviewed 6/18/26

Referred by Fahey Tires for some small work. Came out great

Raffy (Honda owner) reviewed 6/18/26

Truck was perfectly repaired. Polished and detailed at pickup. Also appreciated the updates from Skip. Thanks!

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Precision Auto Works of Wakefield

Get an AI powered repair cost prediction

About Precision Auto Works of Wakefield

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Reviews (745)

674 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean