Mike's Auto Body North

4.9 (569reviews)
99%
24 Bennett Highway, Rt 1 North,  Saugus,  MA  01906
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Shop AssistantSparkles

For Expert Collision Repair and Auto Body services North of Boston-MA, no other shop can compare to Mikes Auto Body. Since 1987 we've been providing the finest paint and collision repair services along with exceptional customer service. We are trusted by a full range of outstanding customers.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (569)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than before the incident. The team receives high marks for professionalism, thoroughness, and attention to detail, including complimentary interior and exterior detailing upon vehicle return. Communication is frequently highlighted as a strong point, with customers appreciating regular text and email updates throughout the repair process. Several customers note the shop goes above and beyond, such as assisting with insurance negotiations and accommodating special needs. A few customers noted areas for improvement directly from their experiences, including delays in proactive status updates, occasional minor alignment issues, and isolated instances of incomplete repairs, reflecting opportunities the shop can address to further elevate an already highly regarded customer experience.
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"... brought my car there, the experience continued and they spent multiple days taking really great care of my ride, communicating daily with updates along the way. ..." Read more
"Excellent customer service. Everyone was very friendly, helpful, and professional. They kept me informed throughout the process and ..." Read more
"... with an autobody shop in my 40 years of driving! Professional, communicative, friendly and the work was amazing! Not only was the body work gorgeous, but they detailed ..." Read more
"... team was professional, communicative, and clearly takes pride in their work. They kept me updated throughout the entire repair process and made everything smooth ..." Read more
"I was very happy with the outcome. I loved that it was a quick turnaround, everything was very professional, and very easy. Only minor gripe is my front wheels ..." Read more
"... was great. I'm older so more of a phone guy. The updates on my phone were great but when I wanted to talk my contact at Mike's would call me. 2nd time using ..." Read more
"... super happy with my car repair. I appreciated the excellent communication that kept me apprised of the progress. Fantastic job, thank you!" Read more
"... finished. This repair appeared to be less organized and unless I reached out, there was no communication. Its disappointing because the work really is excellent, ..." Read more

Likely to Recommend

Mike's Auto Body is highly recommended.

Repair Quality

Professional, courteous

Customer Service

professional, courteous

Returned Clean

Likely to Recommend

Repair Quality

Excellent Work I am very happy with the work done!

Customer Service

Very happy

Returned Clean

Likely to Recommend

Repair Quality

Amazing service and workmanship.

Customer Service

Returned Clean

My Experience

As always great service and quality! Love working with Jose !

Likely to Recommend

Repair Quality

Great service and quality work

Customer Service

Jose is great and very attentive

Returned Clean

Likely to Recommend

Repair Quality

I was referred to Mikes via a friend and could not be happier.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Well done repairs to my daughter’s BMW

Customer Service

Returned Clean

My Experience

Quality and level of service were outstanding. Great communication during repair process. The car looks as good as new!

Likely to Recommend

Repair Quality

The car looks as good as new. The communication during the process was great and the customer service top notch!

Customer Service

The car looks as good as new. The communication during the process was great and the customer service top notch!

Returned Clean

My Experience

Well, I am a Chevrolet owner but Mike's repaired my McLaren. I was extremely happy not only with the work but the communication throughout the process. Very professional from start to finish. I highly recommend their services.

My Experience

Likely to Recommend

Repair Quality

The work was high quality and I would definitely come back

Customer Service

The customer service was great. I was kept in the loop on the status of the car

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This was the easiest and most professional job I have ever experienced. Unfortunately there has been a lot of of them in my lifetime.

Likely to Recommend

Repair Quality

Great service. Very communicative. Quality work. Top quality. Hassle free.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jose was a pleasure to work with. He took a genuine interest in my situation, kept me up to date on progress and delivered as promised. A 5 star experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Awesome work as usual and was updated on progress the whole way

Likely to Recommend

Repair Quality

Work completed on car was excellent. Great communication regarding progress along the way as well. Highly recommend.

Customer Service

Work completed on car was excellent. Great communication regarding progress along the way as well. Highly recommend.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’m recommending to all my friends and family that get into accident

Repair Quality

Great work very satisfied and I’m happy I went with this company

Customer Service

Customer Service was great. Jose was awesome to work with and I can’t recommend this place more.

Returned Clean

My Experience

You guys did a great job thank you for all