Norm Reeves Collision Center
In operation 12 years.
ProFirst Honda and Acura Certified•I Volkswagen Certified- Car Gold Class Certified •FREE Estimates •No appointment necessary •We repair all makes and models •All insurance providers accepted •Courtesy Shuttle Available •Warranty for life •Rental cars available
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Jaime Farias provided exceptional communication, keeping me well-informed with updates on the estimate, repairs, and parts delivery timeline. While the final completion date and time shifted due to uncontrollable factors like late parts deliveries and external repairs, I am very pleased with the results. The car was meticulously detailed, and the paintwork and touch-up areas were impeccable.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car came back like new. Good Car-wash! Thank you Angel was very efficient and he knew what he was talking about. Since I do not know about car repairs. Most importantly o could trust him. Norm Reeves was my second autto repair quote and I felt at ease with working with him. The other auto repair place was trying to rip me off. Thank you to angel and team much appreciated the great service and trusting business ethics
Customer Service - 5.0/5.0 -
Angel was very efficient and he knew what he was talking about. Since I do not know about car repairs. Most importantly o could trust him. Norm Reeves was my second autto repair quote and I felt at ease with working with him. The other auto repair place was trying to rip me off. Thank you to angel and team much appreciated the great service and trusting business ethics
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, knowledgeable and professional
Customer Service - 5.0/5.0 -
Great and professional customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very thorough
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
To a certain degree
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 0.5/5.0 -
They did a good job!
Customer Service - 5.0/5.0 -
Thumbs up!
My Experience - 5.0/5.0 -
Everything was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Angel, Jamie and David supported kindly.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
i’ve called now twice and text. I haven’t heard back from anyone.
Customer Service - 3.5/5.0 -
only leave me messages since I picked up my card to ask a few questions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a beautiful job! Jaime was very courteous and helpful!
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
All repairs were not completed in the 5 days my vehicle was there. The few items were left while the rest if the bumper was replaced, so there's a 15 year old gray part of a shiny new black bumper. I'm still waiting for a piece to come in. My lights were affected by the road damage, but weren't fixed. I was told it was part of wear and tear. Very frustrating when I expected the whole area to be fixed.
Customer Service - 3.5/5.0 -
Service was good, but I hit some road bumps in getting everything needed fixed and it's still not.
Likely to Recommend - 5.0/5.0 -
I'm telling everyone to see Jaime
Repair Quality - 5.0/5.0 -
The best staff ever Jaime is very professional he deserves a rise and at least 3 weeks paid vacation
Customer Service - 5.0/5.0 -
Jaime deserves a rise
My Experience - 0.0/5.0 -
Wasn’t fixed correctly, the drivers front door doesn't open from inside. It is dangerous because driver cannot exit the vehicle. Seems like it is missing a part. Not happy as we live far from the collision center and would not want to spend expensive gas on going back to get it fixed.