Norm Reeves Collision Center
In operation 12 years.
ProFirst Honda and Acura Certified•I Volkswagen Certified- Car Gold Class Certified •FREE Estimates •No appointment necessary •We repair all makes and models •All insurance providers accepted •Courtesy Shuttle Available •Warranty for life •Rental cars available
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jamie assisted me from the beginning and explained the whole process to me thoroughly. Great customer service skills!
Likely to Recommend - 1.0/5.0 -
Only for the helpfulness of the advisor.
Repair Quality - 2.0/5.0 -
Had to go back to the dealership after the work was done due to someone not finishing their job correctly.
Customer Service - 0.5/5.0 -
Advisor was helpful but none of the repair shop personnel
My Experience - 5.0/5.0 -
The communication as to the progress of the completion of work was fantastic! The team went above and beyond to make sure I was able to pick my car up very late in the work day on Friday as well. And, the car looks great! Thank you.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The sound proofing was left unsecured.
Customer Service - 3.5/5.0 -
It was difficult to get ahold of our estimator for status and repairs took.a week longer than promised.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Car was not ready at the pick up time！ The notification came after I arrived! Turning signal didn’t work, had to go back to the shop to get it fixed. Hubcap was not installed, good thing they came over to install it, so I didn’t have to go there again!
Customer Service - 2.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
When I called people were responsive, but they did not reach out to me with updates in a timely matter.
Likely to Recommend - 5.0/5.0 -
Great work and Samuel was excellent
Repair Quality - 5.0/5.0 -
Samuel was amazing to work with and the quality of work was great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone there is professional and courteous. I have always been satisfied with their awesome customer service & will continue to recommend friends and family to the collision center whenever needed! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Jaime's customer service is truly outstanding! His professionalism and knowledge left a lasting impression and undoubtedly represent the face of your company. The repair results speak volumes about the excellent quality of service provided. Kudos to Jaime for his exemplary dedication and expertise – he's a valuable asset to your team.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The rep that helped me out was very full car was in and out within a week!
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
I was not happy that the finish day got changed twice originally was Friday moved to Wednesday then became Thursday
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They fixed the car and returned in just like new mint condition. They also did detailing which really helped to forget my accident experience when I got into fixed car. Service and staff was great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The guys at normreeves collision department did an outstanding job on my car . I was very impressed with the turn around time it only took 2 weeks for the car to be completely done that is with the electrical problems they had. I specially would like to thank Federico for being on top of it. I have nothing but good things to say about this place. If you need a honda repaired go here you will not be disappointed!
My Experience - 5.0/5.0 -
The status emails were appreciated. All the staff is very friendly and helpful. The car looks amazing!
Likely to Recommend - 5.0/5.0 -
I would recommend Norm Reeves to my family and friends.
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0 -
Everyone I came in contact with was friendly and helpful.