Norm Reeves Collision Center

4.6 (809reviews)
93%
14 Auto Center Drive,  Irvine,  CA  92618

In operation 12 years.

ProFirst Honda and Acura Certified•I Volkswagen Certified- Car Gold Class Certified •FREE Estimates •No appointment necessary •We repair all makes and models •All insurance providers accepted •Courtesy Shuttle Available •Warranty for life •Rental cars available

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Genesis
Honda
Hyundai
I-Car
Subaru

Reviews (809)

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My Experience

Great work. Looks like new. Staff is friendly and professional.

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Repair Quality

It took one extra day to complete the repair because the final inspection produced a flaw that the team needed to correct.

Customer Service

I was kept informed through the process

My Experience

very good job on the collision work. great job from angel on keeping me posted on the repair status.

Likely to Recommend

Repair Quality

still one small area of scratch not fixed

Customer Service

not following up with request and update

My Experience

Thank you very much for repairing my car

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Repair Quality

Thank you very much everything was great

Customer Service

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Repair Quality

Customer Service

The woman at the front desk and the staff that showed me the car was extremely kind and helpful!

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Repair Quality

I was kind of in a panic but Ally was so helpful and understanding and returned my calls promptly. Frederico was knowledgeable and was prompt as well. We figured out a timeline when to commence work so I was not without a car while parts were being ordered. Happy Holidays!

Customer Service

My Experience

Great work thank you! Also friendly, professional and excellent communication.

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My Experience

Sam, the collision manager turned my negative experience with an estimator into a very positive outcome! He went above and beyond to ensure that the issues were addressed and took care of my needs.

Likely to Recommend

Repair Quality

Fast service and great explanation thanks to estimator Jaime. He was very communicative and walked me through the whole processes. I appreciate him and his efforts to get my car back to me in less than 2 weeks

Customer Service

My Experience

Samuel Lomeli was outstanding I will always want to bring my car to Norm Reeves because of Samuel

My Experience

My Experience

Likely to Recommend

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