Norm Reeves Collision Center

4.7 (798reviews)
94%
14 Auto Center Drive,  Irvine,  CA  92618

In operation 12 years.

ProFirst Honda and Acura Certified•I Volkswagen Certified- Car Gold Class Certified •FREE Estimates •No appointment necessary •We repair all makes and models •All insurance providers accepted •Courtesy Shuttle Available •Warranty for life •Rental cars available

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Genesis
Honda
Hyundai
I-Car
Subaru

Reviews (798)

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Sam and Federico were both so kind professional and amazing to work with. Honestly the best experience with their customer service I’ve had in any car lot, repair shop etc.

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Samuel Lomeli, Collison Center Manger, was very professional and knowledgeable. He was prompt with responses and updates and delivered my car in an excellent condition.

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Definitely recommend!

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The staff were outstanding and especially Samuel Lameli. He went out of his way to make this a very pleasant and comfortable transaction. The vehicle was ready on time and the work was very detailed and done very well. I would highly recommend Norm Reeves Collision family and friends. Young Conner, who gave me a ride was very pleasant and has great etiquette. Overall an excellent experience. Thank you!

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As mentioned previously, excellent service. Again, Mr. Lameli was very customer service oriented and gave excellent service.

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Job well done. Car looks great after repair and delivery on time. Norm Reaves provides rides from and to within 10 miles. Very happy and would recommend to friends.

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Jaime Farias was a superstar.

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Jaime Farias was a superstar.

My Experience

Sam, the manager was very accommodating and helpful.

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Returned Clean

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Federico called me as scheduled. They do an excellent job . This is for my Honda Accord 2015 under Conchita’s policy .

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Very friendly service

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Love the service you provided.

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I’m happy with repair.

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Great job and very prompt communication with all the updates. The only reason for not scoring 10/10 is a couple of missed spots on the interior detailing job.

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Frederico is the best! He kept me updated with the developments on my vehicle every week.

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I do need to come back, I am missing a sticker on my headlight

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Everyone was great

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Sam and Federico were very kind and patient with my concerns, and I hope I conveyed to them how much I appreciated them..

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I was concerned when told that my GPS was not working after the calibrations on my SRS and passenger seat belt were done, but all is well, and I am very happy with the appearance of my car. As long as all items continue to work, my rating will remain a "10"!!

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Once communication began, they were great about keeping me apprised of the developments on the repair.

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Impressed by the fast service

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Excellent service and repair work highly recommend!!!

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The repair in the bumper was perfect. Great team! I was a bit disappointed in the repair on the back that I paid for . It was just touched up not sanded down

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Very kind employees