Norm Reeves Collision Center

4.7 (798reviews)
94%
14 Auto Center Drive,  Irvine,  CA  92618

In operation 12 years.

ProFirst Honda and Acura Certified•I Volkswagen Certified- Car Gold Class Certified •FREE Estimates •No appointment necessary •We repair all makes and models •All insurance providers accepted •Courtesy Shuttle Available •Warranty for life •Rental cars available

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Genesis
Honda
Hyundai
I-Car
Subaru

Reviews (798)

Likely to Recommend

Excelente work

Repair Quality

Great customer service

Customer Service

Excelente

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Repair Quality

I am satisfied with the customer service as well as time it took to repair my car.

Customer Service

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Repair Quality

Very professional. Great srrvice

Customer Service

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Repair Quality

My car still have damages that Need to be fix the employee Federico that works in the collision department seem like he barely wants to help people when it comes to them having questions about their cars or how to get it fix when I went by their yesterday because I noticed their were scratches still on my back passenger door i showed Federico and he assumed that they were water marks and he tried to take it off with his finger but they were not coming off and I asked what can I do to fix it and he told me to go through my Insurance and I said in the mean time can I schedule appointment he said no cause we are book until the 25 and he walked away

Customer Service

Every time I come in no one is in the front I’m always waiting to be helped

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Repair Quality

Norm Reeves was great! They even cleaned and shined up my car after the repairs

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Overall great service. Would definitely recommend to others.

Repair Quality

Regular status updates would have been great. Manager Sam has been awesome, very responsive and very friendly.

Customer Service

Everyone was very courteous and apologetic for the delay in receiving parts from manufacturers.

My Experience

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Customer Service

Rep very professional and courteous.

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great job!

Customer Service

Excellent!

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My Experience

My Experience

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Customer Service

My Experience

Awesome service...highly recommended!!