Norm Reeves Collision Center

4.6 (811reviews)
93%
14 Auto Center Drive,  Irvine,  CA  92618

In operation 12 years.

ProFirst Honda and Acura Certified•I Volkswagen Certified- Car Gold Class Certified •FREE Estimates •No appointment necessary •We repair all makes and models •All insurance providers accepted •Courtesy Shuttle Available •Warranty for life •Rental cars available

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Genesis
Honda
Hyundai
I-Car
Subaru

Reviews (811)

Likely to Recommend

Good service and on-time work

Repair Quality

Very good

Customer Service

Reception was awesome

Likely to Recommend

Repair Quality

Good fast job, very friendly, answered all my questions with a smile and understood this isn't a normal situation for me so he was patient. Excellent service.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff was nice and upfront about the cost. They fixed my bumper extremely fast

Customer Service

Likely to Recommend

The staff were very friendly, and the car repair was excellent. I highly recommend them.

Repair Quality

Thank you very much for your service; it was meticulous, thoughtful, and efficient.

Customer Service

Thank you very much for your service; it was meticulous, thoughtful, and efficient.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

A very well put together collision Department. Employees are courteous, they make sure customers are not forgotten , always attentive. My car looks professionally cleaned. Very satisfied 10. Diane

Likely to Recommend

easy to work with

Repair Quality

Jamie kept me notified about what was going on with my car.

Customer Service

very efficient and personable

My Experience

Great service from A to Z. Appreciated. The fact that they kept me. Informed every step of the process. Also, great that they returned the auto rental for me.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Professional.

Repair Quality

Customer Service

Looks new.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very professional and friendly service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Would recommend to anyone that would need the service

Repair Quality

Everyone was first class

Customer Service

Terrific communication thru the entire time

My Experience

This is the second time I used the collision center. Sam and his team is great, they went above and beyond what was expected. I highly recommend to everyone I know All five stars

My Experience

They did a good job with the paint work and car looked like it came off dealership lot brand new. Good process with my claim and setting up my rental. Very happy!

Likely to Recommend

I will share with all my family and friends. They were honest and kept every word they promised.

Repair Quality

I met with the bodyshop team and they were excellent in working with me and my insurance to process my claim to the bodywork. Very honest and good detail work.

Customer Service

They were very efficient and process the work in a timely manner and the job Lew's perfectly executed.