North Bay Collision Center
In operation 46 years.
North Bay Ford Collision Center is located within the North Bay Ford Dealership and has proudly served the local Santa Cruz area for many years. We work with all other insurance companies. We perform collision repairs on all makes and models of vehicles with a few exceptions, depending on the nature of repairs required. Our Collision Repair Team Members are well-trained and experienced in all levels of collision repair and work hard provide excellent quality and customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Yes the job was done as requested per the price estimate - thanks for work and enjoy the upcoming holidays!
My Experience - 5.0/5.0 -
Andres explained the work to be done and kept me informed about it progress. I bought my truck from his dealership and couldn’t be more pleased with their customer service, from their service department to the body shop. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Working with Andres was a great experience and the finished product was excellent. We have been using NBF for many years for our cars and trucks. THANK YOU
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a wonderful job!
Customer Service - 5.0/5.0 -
Great customer service - happy in every way!
Returned Clean
Likely to Recommend - 4.5/5.0 -
I found that some folks erroneously thought that you only dealt with Fords.
Repair Quality - 4.5/5.0 -
A pretty smooth transaction and nicely matched paint. Dennis Warren was very helpful.
Customer Service - 4.5/5.0 -
See previous comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Would recommend to everyone
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will be sure to recommend to friends and family. From my initial interaction with Andres to my ride home up to Bonny Doon from young “Damian”? To early pick up because the job had been completed in such a timely fashion.. and the communication was 5Star! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good communication and the willingness to listen. Thank yoi
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent!
Customer Service - 5.0/5.0 -
Excellent!
Likely to Recommend - 5.0/5.0 -
I will tell everyone I know to go to North Bay Ford and have Dennis take care of them!
Repair Quality - 5.0/5.0 -
Dennis provided fantastic service! He communicated everything extremely well, he coordinated my rental car and got the best price for me, he updated me with the status of the work, and the work was finished a day early on my vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was top - the service and the results.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
For Fords
Repair Quality - 5.0/5.0 -
So far it's good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dennis and his crew did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely would use them again and also recommend them
Repair Quality - 5.0/5.0 -
I was really glad to see the efficiency and the care they took and completing the job the job was the door they follow the instructions that I requested
Customer Service - 5.0/5.0 -
I appreciate it there communication the finished product and the extra they did
Returned Clean
Likely to Recommend - 5.0/5.0 -
Based off this experience I would recommend.
Repair Quality - 5.0/5.0 -
Professional - my car was put back together seamlessly. They were helpful in providing me additional detailing that I enquired about. Thanks for that.
Customer Service - 5.0/5.0 -
They made a point of saying Hello and discussed what they did. Important communication.