North Bay Collision Center
In operation 46 years.
North Bay Ford Collision Center is located within the North Bay Ford Dealership and has proudly served the local Santa Cruz area for many years. We work with all other insurance companies. We perform collision repairs on all makes and models of vehicles with a few exceptions, depending on the nature of repairs required. Our Collision Repair Team Members are well-trained and experienced in all levels of collision repair and work hard provide excellent quality and customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dennis was great and kept me informed every step of the way.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I received more prompt informational and helpful information from Denise at North Bay Collision than from my insurance company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent! Dennis was great!
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 4.5/5.0 -
Just the timing.
Repair Quality - 5.0/5.0 -
Again, great work and attention to detail.
Customer Service - 5.0/5.0 -
Great attention to detail.
My Experience - 5.0/5.0 -
I come to NBF Collision Center because I know that the manager, Dennis, will ensure the job is done right. His detailed knowledge of the vehicle off the top of his head is impressive and my truck always comes out in like-new shape.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dennis was terrific!
Likely to Recommend - 5.0/5.0 -
Great work and gave me confidence too
Repair Quality - 4.5/5.0 -
Excellent job just took about 5 days longer than expected
Customer Service - 5.0/5.0 -
Dennis kept me informed throughout the whole process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They finished on time and under budget.
Likely to Recommend - 5.0/5.0 -
The body was shining!
Repair Quality - 5.0/5.0 -
The tech called me as promised, when the parts came in and then when the work was done. A very pleasant interaction!
Customer Service - 5.0/5.0 -
The young woman looked me in the eyes when helping me (a rarity these days) and she got up from her chair to find someone who could help me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Looking good so far!
Customer Service - 4.5/5.0 -
Very attentive, patient with my Hyundai dealer who sent wrong parts for repair. Good job, I would recommend highly.
Likely to Recommend - 5.0/5.0 -
I had work done elsewhere after another accident. North Bay was far superior and I would tell folks about it with confidence.
Repair Quality - 5.0/5.0 -
Beautiful job and my car was fully detailed too.
Customer Service - 5.0/5.0 -
they gave super service and did a beautiful job repairing the damage to my car.
Likely to Recommend - 5.0/5.0 -
The friendliness and curtesy was vey good. Mr .Dennis Rush was most helpful even with driving me to the rent a car company
Repair Quality - 5.0/5.0 -
AS far as I can see they did a very good job
Customer Service - 5.0/5.0 -
I was very satisfied with the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The manager, Dennis was very nice, honest, and efficient. The body shop worker, Mark was that too.