North Bay Collision Center
In operation 46 years.
North Bay Ford Collision Center is located within the North Bay Ford Dealership and has proudly served the local Santa Cruz area for many years. We work with all other insurance companies. We perform collision repairs on all makes and models of vehicles with a few exceptions, depending on the nature of repairs required. Our Collision Repair Team Members are well-trained and experienced in all levels of collision repair and work hard provide excellent quality and customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes very good service and excellent job on repairs!
Likely to Recommend - 5.0/5.0 -
Already telling people about yall!
Repair Quality - 5.0/5.0 -
Dennis and his team did a fantastic job with repairing our van. Handled every step of the process with ease . Finished on time.
Customer Service - 5.0/5.0 -
Allstar team!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dennis was great to work with, great Customer Service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dennis has always been straight with me and ensures my truck is done right. I appreciate his knowledge and I’ve always felt good after picking up my Ford truck.
Customer Service - 5.0/5.0 -
The body shop always makes me feel as if I’m a priority. Couldn’t be happier with their customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dennis and his crew took care of me right away and helped me proceed with my vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to deal with and great customer service 👌
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks exactly like it did before the accident happened.
Customer Service - 5.0/5.0 -
Dennis was very nice. I felt he was honest with the estimate. He got me scheduled quickly and the car was completed on time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dennis is awesome! He was excellent. Woohoo! Thanks NBF!
Customer Service - 5.0/5.0 -
Dennis went above and beyond to keep me in the loop, to help with insurance, and to make sure the whole process was smooth. Thanks Dennis!
Returned Clean
My Experience - 5.0/5.0 -
Best experience with a dealership and body shop in my life. Dennis delivered everything promised and more. My car looks Fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thank you for completing the work so quickly!
Repair Quality - 5.0/5.0 -
Anthony was kind and eager to help me with my tires issue. First, the tires and rims were ordered, and came in in a day. Then, the tire and rim replacement work was completed in one day!. I was shuttled home in an uber which was also offered for my return trip. I was then sent pictures via email of the damage for insurance purposes. The pics were clear and provided plenty of examples of the problem before repairs were done. My wheels were rotated and well balanced. And, my car was returned to me cleaned. Thanks!
Customer Service - 5.0/5.0 -
Anthony was positive, friendly, and eager to help me.