North Columbus Collision Center, LLC
Our mission at North Columbus Collision Center is to be the premier automobile collision repair center in our region by repairing damaged vehicles with expertise, excellence and integrity while providing an exceptional customer experience. Since its founding in 2002, North Columbus Collision Center has been family owned and operated - serving the Columbus Metro area – and most importantly, serving the needs of our customers. From the day our doors first opened, we have continued to grow our auto body repair business through customer referrals and maintained a commitment to being a leader in our industry. Our team has a combined total of 368 years of experience with state-of-the art collision repair technology. Our highly skilled I-Car and ASE certified technicians use only the highest quality equipment, parts, and materials. We are committed to taking care of your automotive repair needs through quality workmanship, superior service, and dedication to detail.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Only shop in town I would recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This shop cares about their customers and it shows!
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
The paint looks fine but the reassembly is not done very well. The back door hinge rubs metal on metal when it shuts and the front door has to be slammed to shut securely . the inside panel in the front is not attached all the way by the door locks and the sliding door lock sometimes will not close unless the panel is pushed in by hand. There is also a chunk of plastic missing from the back door panel that was not broken when brought in and a piece of peeling tint on the front door window that grabs the window seal when the window goes up
Customer Service - 4.5/5.0 -
The front desk was very nice, as well as the inspector. Just was not happy with the reassembly of the doors
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
North Columbus Collision always does an awesome job and has the best customer service !
Customer Service - 5.0/5.0 -
Wonderful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff are extremely professional and pleasant to deal with. Workmanship also excellent.
Customer Service - 5.0/5.0 -
Outstanding! Pam and Luis were great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.0/5.0 -
As soon as I got my truck back, the brakes are bad.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We will use them for all body work.
Repair Quality - 5.0/5.0 -
We are so happy with your company and we will return to y’all for any other body work for all of our vehicles. I especially liked the pictures that we sent to keep us updated on the progression of the work. I was not expecting that but was very impressed by it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did not deal directly with repair shop personnel.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Because my husband said he was extremely pleased with the work and entire experience and he doesn’t say that often.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I did not interact with anyone. My husband picked up the vehicle & interacted with the repair shop’s personnel.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs that were done to my daughters car were done in a timely and seamless manner. The staff, especially Pam, was VERY HELPFUL AND Extremely easy to work with! I will recommend NCC to anyone that needs body work.
Customer Service - 5.0/5.0 -
Pam is very helpful and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very thorough service and kept me updated constantly on the progress being made through the process.
Customer Service - 5.0/5.0 -
Very thorough service and kept me updated constantly on the progress being made through the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Unforuntately, I have not been satisfied with the repairs done to my vehicle. My vehicle seems to be in worst shape than when it went to the shop. My mirror on the drivers side is still loose. My start /stop doesn't work and the check engine light is still on. My engine is also still shaking when I put it in gears. I understand the issue with the parts shortage however, I was only informed that the headlight is what we were waiting on. I was not pleased when I got my vehicle back and it was filthy in the inside. There were smudges from grease all over my steering wheel and dashboard. Along with a lot of dust that was in the car from where it had been worked on. I was told that it was cleaned but when asked about the inside, I was told by the receptionist "they didn't have time". Since this is a preferred shop for state farm, I would hate for another customer to experience what I had to experience. I was not pleased from the beginning to the end of this and still not pleased that my car is not 100 percent repaired. I was never informed what would happen with my engine moving, or my mirror that is loose and shakes when I drive. It was not like that prior to coming to the shop and I don't expect it to be like that after I picked it up from the shop.
Customer Service - 3.0/5.0 -
The customer service was okay but could be better. As a customer I shouldn't have to continuously call and check the status of every single part on my vehicle or ask what is being done with the vehicle at the moment. The updates via text messages were great but they were not actually accurate. I would get an update saying the vehicle was being disassembled when in fact the vehicle was sitting in the back of the parking lot and was not even being worked on.
Returned Clean
Likely to Recommend - 5.0/5.0 -
We would definitely recommend them to friends and family members!!!
Repair Quality - 5.0/5.0 -
Our car looks great after being worked on. Kept us informed and staff were great to work with!!!
Customer Service - 5.0/5.0 -
We were satisfied with everything the staff did for us.