North Country Auto Body & Mechanical

5.0 (1,017reviews)
100%
5451 140th St N,  Hugo,  MN  55038

North Country Auto Body & Mechanical is a family-owned business that was established in 1993. We promise to provide high quality repairs in a timely manner and a customer friendly experience. Our services include complete collision, refinish, and mechanical repairs. Insurance claims welcome.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,017)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the quality of repairs, describing results as stellar, top notch, and exceeding expectations. Many highlight the exceptional customer service, noting staff as friendly, professional, and accommodating. Timeliness is frequently praised, with several vehicles completed ahead of schedule or delivered directly to customers. A standout highlight is the complimentary interior and exterior cleaning of vehicles, which repeatedly delights customers. A few customers noted minor areas for improvement, including occasional delays and the need to proactively follow up for status updates, as mentioned directly in their feedback.
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"... headlight, grill, etc., needed replacement and repair. They did a great job, got my truck in on my schedule, and even replaced my failing battery at their cost. ..." Read more
"Went above service they ended up painting some excess rusty areas on my hitch. Very satisfied with service."
"Everyone was friendly and their confidence in the repair proved true"
"I am very pleased with the work you did. You went over and beyond what was expected. I plan to tell family and friends to use your services. ..." Read more
"... pleased with the work they did on my Honda accord, it only took them 3 and a half days, and the job they did was stellar. I would definitely recommend this place to friends ..." Read more
"Work done before it was expected to be."
"It was ready early!"
"Our vehicle is completed in the best timely manner and have the interior done is a wonderful extra."
"It was ready a day ahead of schedule"
"We were updated on the progress of the repair and it only took them several days to complete the job!"
"Great communication. Always courteous and pleasant. Very accommodating."
"They updated me on the progress. Everything was done well, on time. No negative comments."
"Experience was professionnel from start to finish... great communication, service and work. I picked up the car in a timely manner and it was ..." Read more
"Excellent communication from everyone I spoke to."
"Fantastic communication ans customer service!"

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In a heartbeat

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Great job again!!

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Easy to work with

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Quick turnaround and quality workmanship!

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Our vehicle is completed in the best timely manner and have the interior done is a wonderful extra.

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I already have been spreading the word what a great place North Country is!

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North Country Auto Body did an excellent job repairing my car!! They were very thorough and efficient! They got my car in quick and were very timely in making the repairs! Ben was fantastic as my contact person. He was always available and pleasant and honest! It was an overall fantastic experience!

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I mostly communicated with Ben who is fantastic.

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Great service and easy process. Estimate was close to the final and overall very professional and pleasant experience.

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Ben was great to work with

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My go to shop

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Everything from start to finish was a good experience. Impressive.

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Looks great

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Excellent communication from everyone I spoke to.

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Looks great and done quick

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Quick and friendly service, folks were very upfront with expectations and got our work done without delay.

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Very friendly and willing to work with our schedules

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Fit and finish were exceptional.

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Ben is a rock star and kept us informed

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