North Haven Autobody

4.8 (6,162reviews)
97%
281 Washington Ave,  North Haven,  CT  06473
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Shop AssistantSparkles

North Haven Auto Body has delivered full service collision repair since 1938.Celebrating 88 years and going strong. Locally owned and operated . We live in our communities, we are not a corporate owned store. We are factory certified by Acura, Audi "Ultra", Cadillac Aluminum Network, Chrysler, Dodge, Ford Aluminum Network, General Motors, Honda, Hyundai, Infiniti, Jaguar, Jeep, Land Rover , Lucid, Nissan, Polestar, Porsche, Rivian, Subaru, Tesla, Volkswagen and Volvo. None of this matters without our staff being committed to continuing advanced training We are a tested EV repair of vehicles, we've been at it since 2015. We firmly believe in keeping you updated while we are repairing your car. Your time is valuable, and we do our best to deliver excellent service and top quality repairs. We work hard to deliver on what we say- "Your Best Decision After A Collision".

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Jaguar
Jeep
Kia
Land Rover
Lexus Authorized
Lucid
Polestar
Ram
Rivian Passenger – R1T/R1S
Subaru
Tesla
Volkswagen
Volvo

Reviews (6,162)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text and email updates throughout the repair process. Staff professionalism and friendliness are frequently highlighted as standout qualities. Customers also appreciate the added touch of vehicles being returned thoroughly cleaned inside and out. A few customers noted delays beyond initial estimates and inconsistent communication as areas they felt could be improved, based directly on their comments.
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"My car looks and runs great! Im impressed with the workmanship done to repair the damage to my front bumper and grill. In addition I was so ..." Read more
"... looks amazing—like the damage never happened. The quality of the work and attention to detail exceeded my expectations. I highly recommend this shop to anyone looking for ..." Read more
"First, excellent repairs- perfect, imperceptible that any damage ever occurred. Second, great communication and keeping me informed ..." Read more
"Repairs were done quickly and vehicle was returned extremely clean and almost as good as brand new. Staff gave timely ..." Read more
"Everything went excellent, a double plus on how they totally keep you updated with text messages during the entire process."
"Exceptional customer service and communication. They made me feel at ease and cared for - theyre the best!"
"... with the job they did and in a timely fashion. They kept me in the loop and let me know what was going on every step of the way! Thank you North Haven Autobody!" Read more
"Customer service went above and beyond in helping me and keeping me updated throughout the entire process"
"Your text updates are a waste of time. 6 messages that we are on schedule then the day before learning we are not is not helpful."

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You did a great job on the car repair.

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Returned Clean

My Experience

They did an excellent job. The Jeep looked beautiful. Thank you.

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My Experience

Excellent service

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Returned Clean

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My Experience

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My Experience

I cannot speak highly enough about this business. Beautiful newly renovated office area, highly professional staff who seem like they cannot do enough for you. They keep excellent lines of communication open and are very friendly. Their partnership with Enterprise works beautifully as well. Kudos North Haven Auto Body job well done!

My Experience

Thank you for such efficient and thorough work on our car! We appreciated the updates and excellent communication, as well as the ease of the whole process. We would definitely come back in the future and will recommend your services to others!

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Chubb and north haven auto body were great to work with and made the entire process simple and fast

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Incredible experience. I was kept in the loop through the whole process and felt very taken care of. The work came out perfect! Would 100% recommend this shop to anyone needing body work.

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Returned Clean

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Time lag was extremely frustrating.

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Car was in shop from 6/11 to 8/13. I’ve never had to wait this long for body work to be completed. Not happy.

Returned Clean

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Very good customer service

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My Experience

The repair work was beautiful and the interactions with the staff were wonderful

My Experience

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Great work, nice people

Customer Service

Very friendly and helpful

Returned Clean