North Haven Autobody

4.8 (6,185reviews)
97%
281 Washington Ave,  North Haven,  CT  06473
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Shop AssistantSparkles

North Haven Auto Body has delivered full service collision repair since 1938.Celebrating 88 years and going strong. Locally owned and operated . We live in our communities, we are not a corporate owned store. We are factory certified by Acura, Audi "Ultra", Cadillac Aluminum Network, Chrysler, Dodge, Ford Aluminum Network, General Motors, Honda, Hyundai, Infiniti, Jaguar, Jeep, Land Rover , Lucid, Nissan, Polestar, Porsche, Rivian, Subaru, Tesla, Volkswagen and Volvo. None of this matters without our staff being committed to continuing advanced training We are a tested EV repair of vehicles, we've been at it since 2015. We firmly believe in keeping you updated while we are repairing your car. Your time is valuable, and we do our best to deliver excellent service and top quality repairs. We work hard to deliver on what we say- "Your Best Decision After A Collision".

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Jaguar
Jeep
Kia
Land Rover
Lexus Authorized
Lucid
Polestar
Ram
Rivian Passenger – R1T/R1S
Subaru
Tesla
Volkswagen
Volvo

Reviews (6,185)

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My Experience

North Haven Autobody did a fantastic job repairing the body damage on my Model 3. The car looks better now then it looked when new. They were very efficient and super easy to work with. I highly recommend North Haven Autobody for anyone who needs high quality like new body work.

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My Experience

Excellent work and superb service. Team work was in the forefront and kindness with efficiency is the best mix. I will definitely return should I need to and will recommend such stellar work. Thank you all for making the repairs seamless and coordinating with insurance behind the scenes.

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100% I’d recommend

Repair Quality

Excellent work, excellent communication, and terrific staff. I am very grateful to have worked with North Haven Autobody. Actually, it’s a WOW from me.

Customer Service

Impeccable

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My Experience

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My Experience

Very nice people, excellent work!

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The people and the service are excellent!

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Great!

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Raven was amazing she was very informative during my repair she kept me in the loop with all of my repair questions.

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My Experience

I was 90% satisfied. I've been doing business with you guys for years and have always been 100% satisfied with the quality of your work. My issue is with Raven. Most of the time she's outgoing and friendly. But several times she was condescending and rude. I'll give you an example. I showed up at the shop for an estimate. From the time I walked up to the counter she seemed bored, like she'd rather be somewhere else. She said something to me and I said I'm sorry I couldn't hear you. She snaps back and raises her voice too loud and repeats herself. I say to her that you didn't need to yell and she freaking glared at me! If it wasn't for my satisfaction with all the work you've done in the past, I would've walked out. But then the day I bring the car in to drop off, she was a completely different person. Bubbly and outgoing and friendly. I would've wrote it off as her having a bad day, everyone has them, but then she was rude on the phone when I wasn't understanding something she was telling me. Idk. Keep up the great work on the cars. I'll keep coming here if I need a body shop.

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Repair Quality

The repair and replacement work looks great and moving parts fit and function perfectly.

Customer Service

All communications have been cheerful and informative. Couldn’t ask for more.

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My Experience

Everything was great, but it took over a month to get my car done, which I think is a bit long

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Very friendly staff, great communication by texts with updates, quality service on my car.

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My Experience

They were very pleasant to deal with from beginning to end of the job. The vehicle was well cleaned upon its return. They did a great job when it came to fixing the damage to the vehicle. I would recommend them in an instant.

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The communication was incredible and follow up fantastic. Raven is a superstar! To have the owner call me on a Sunday shows how this is a well run biz. Can the owner call me to say hi. I know he loves hockey

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My Experience

I WAS TOTALLY TOTALLY TOTALLY SATISFIED ~ MY CAR HAD A LOT GOING ON (MY OPINION) AND I AM VERY THANKFUL FOR THE THE GREAT SERVICE I WAS GIVEN BY NORTH HAVEN AUTOBODY ~ THANK U

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My Experience

The team kept us updated throughout the duration of the repairs and returned the vehicle to us with flawless detail

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Repair Quality

North Haven Auto Body was extremely helpful during a stressful time. They treated my car with car, returned it in immaculate condition, and communicated throughout the entire experience. Their work was timely and done well. I will use them for all future auto body needs.

Customer Service

Communication was excellent throughout the process.

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