North Haven Autobody

4.8 (6,185reviews)
97%
281 Washington Ave,  North Haven,  CT  06473
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Shop AssistantSparkles

North Haven Auto Body has delivered full service collision repair since 1938.Celebrating 88 years and going strong. Locally owned and operated . We live in our communities, we are not a corporate owned store. We are factory certified by Acura, Audi "Ultra", Cadillac Aluminum Network, Chrysler, Dodge, Ford Aluminum Network, General Motors, Honda, Hyundai, Infiniti, Jaguar, Jeep, Land Rover , Lucid, Nissan, Polestar, Porsche, Rivian, Subaru, Tesla, Volkswagen and Volvo. None of this matters without our staff being committed to continuing advanced training We are a tested EV repair of vehicles, we've been at it since 2015. We firmly believe in keeping you updated while we are repairing your car. Your time is valuable, and we do our best to deliver excellent service and top quality repairs. We work hard to deliver on what we say- "Your Best Decision After A Collision".

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Jaguar
Jeep
Kia
Land Rover
Lexus Authorized
Lucid
Polestar
Ram
Rivian Passenger – R1T/R1S
Subaru
Tesla
Volkswagen
Volvo

Reviews (6,185)

Likely to Recommend

Repair Quality

Bob and team at Northhaven Auto Body had my car fixed in and out at a time that fit my schedule and the work was outstanding. Thank you.

Customer Service

Timely on time

Returned Clean

My Experience

From start to finish North Haven Autobody was A++ - the gold standard for customer service. I wouldn't go anywhere else in the future. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job!

My Experience

When I was called to let me know that my car was ready for pick up and final payment was needed. I was also told that my front tires were also in need of replacement. I had already declined once, but the representative was very concerned for my well-being and so she really wanted to make sure that I knew how bad they were, which I appreciate. So I asked her for an estimate for what it would be to get the tires replaced and how long that would take. Keep in mind, I am now paying out-of-pocket for my rental vehicle. This conversation occurred sometime in the early afternoon and unfortunately, she did not get back to me that day, forcing me to pay for another day of rental when I could’ve had my car back and rental returned. When I brought this to her attention, the next day I was met with hostility, but eventually an apology was issued. This just leaves a bad taste in my mouth after what was overall a very positive experience. it would’ve been nicr at a minimum, not have attitude thrown back at me and it would’ve been even better if the final day of enterprise coverage would’ve been compensated for. You are one of the few Tesla certified repair shops in the area and I have lots of friends with Tesla‘s. I’m just not sure right now how I feel about recommending your company.

My Experience

This place was amazing I would recommend them to everyone the staff was so nice and helpful

My Experience

I had an outstanding experience with Diana and the entire auto body team during an incredibly stressful time after my accident. While dealing with a traumatic and difficult insurance process, Diana was calm, compassionate, knowledgeable, and truly went above and beyond to help me every step of the way. Her customer service was exceptional—responsive, reassuring, and genuinely caring. The quality of the repair work was also excellent; my car looks amazing. I’m so grateful for their professionalism, kindness, and top-notch service. Highly recommend.

My Experience

I was told that it would take about 8 days. It took 22 days!!! Then they tried to have me pay the extra rental car days . Crazy

My Experience

The work came out great, as usual.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I just was impressed with how fast the work was done and how great my car looked the people were polite and very helpful made the experience simple thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your extraordinary service on every level made an unhappy situation with my car entirely happy again. Thank you!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I felt they took care of my car as they would a family member’s car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys did a fantastic job on the car. I can’t thank you enough. The whole process from start to finish was flawless.

Likely to Recommend

They did an outstanding job.

Repair Quality

They made it a very painless procedure all the way through. They kept me informed of what was going on every step of the way. They negotiated with the insurance company to make sure it was repaired correctly with nothing out of my pocket except for the deductible. I can’t say enough good things about them. Highly recommend.

Customer Service

Returned Clean

My Experience

Job well done! My car is like new, no trace of any defect. I’m very pleased.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job. They kept in communication throughout the process which I appreciate.

Likely to Recommend

Would highly recommend.

Repair Quality

They did a great job. My car looks new again. I appreciated the text updates as they worked on it.

Customer Service

Excellent customer service.

Returned Clean

My Experience

My car looks great. Job well done. I also appreciate your front office staff, especially Diana and Raven. So pleasant and ready to answer any questions I had. I would recommend North Haven Autobody. Thank you

Likely to Recommend

Absolutely without a doubt.."North Haven Auto Body" would be the place I would recommend to family and friends.

Repair Quality

Beautiful repair and paint job on my car. Looks like brand new..

Customer Service

10 plus++++. The ladies at your customer service front desk Diana and Raven especially were friendly and very knowledgeable. Answered all my questions and concerns. They are an asset to your company.

Returned Clean