North Haven Autobody

4.8 (6,174reviews)
97%
281 Washington Ave,  North Haven,  CT  06473
Bot
Shop AssistantSparkles

North Haven Auto Body has delivered full service collision repair since 1938.Celebrating 88 years and going strong. Locally owned and operated . We live in our communities, we are not a corporate owned store. We are factory certified by Acura, Audi "Ultra", Cadillac Aluminum Network, Chrysler, Dodge, Ford Aluminum Network, General Motors, Honda, Hyundai, Infiniti, Jaguar, Jeep, Land Rover , Lucid, Nissan, Polestar, Porsche, Rivian, Subaru, Tesla, Volkswagen and Volvo. None of this matters without our staff being committed to continuing advanced training We are a tested EV repair of vehicles, we've been at it since 2015. We firmly believe in keeping you updated while we are repairing your car. Your time is valuable, and we do our best to deliver excellent service and top quality repairs. We work hard to deliver on what we say- "Your Best Decision After A Collision".

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Jaguar
Jeep
Kia
Land Rover
Lexus Authorized
Lucid
Polestar
Ram
Rivian Passenger – R1T/R1S
Subaru
Tesla
Volkswagen
Volvo

Reviews (6,174)

My Experience

The experience was great with total transparency. Even tho there was an issue when I left with the vehicle it was handled very fast

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was absolutely impeccable and the job came out superb. Your customer service was beyond our gratitude how great our car looks. It looks better than when we brought it in and actually looks brand new! We could are completely satisfied with your service. A big hats off to your company. Thank you!

My Experience

Everyone was super nice a i appreciate how attentive you guys were thanks again

Likely to Recommend

Repair Quality

Everyone was super nice and helpful. the two working at the front had such great vibes id actually hang out with them and they were on top of relaying every problem my insurance was causing. Ill be swapping at the end of my policy but yeah thank you.

Customer Service

Everyone was super nice and helpful. the two working at the front had such great vibes id actually hang out with them and they were on top of relaying every problem my insurance was causing. Ill be swapping at the end of my policy but yeah thank you.

Returned Clean

Likely to Recommend

Again happy with everything

Repair Quality

Customer service was great. Updates were good as were the results of the repair.

Customer Service

Friendly and clear.

Returned Clean

My Experience

Repairs were done quickly and vehicle was returned extremely clean and almost as good as brand new. Staff gave timely updates and answered questions promptly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The North Haven Auto Body Team did a great job repairing my Jeep Grand Cherokee Trailhawk. THANK YOU TEAM

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car came back running like it was brand new again! Thank you.

My Experience

Excellent customer service & the repair was fantastic. All staff that we interacted with were extremely helpful, professional and very efficient. We would highly recommend this business!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everybody was great, especially Raven. Won’t he hesitate to come back if needed?

Likely to Recommend

100%

Repair Quality

Amazing service, both for the car and customer service

Customer Service

My Experience

From the first day I was kept informed of every step that was being done with the car and all documentation with insurance company. Excellent service and would recommend to anyone needing body work. Diana was exceptional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The car looks great and was delivered on time - the body line was restored and the metallic paint blend is imperceptible with the original paint. The clearcoat texture is not a 100% match to the original panels and can only be seen from extreme angles, but hopefully this can be polished when the paint cures in a few months. The door cards were put back together with no rattles and the window trims were reinstalled without damage. It was really easy to work with the front desk staff and daily updates were provided on the status of the car.

Likely to Recommend

Repair Quality

The body line on the driver door from a detailer’s polishing accident was completely restored on my new car. I’ve looked at the car from multiple different lighting and angles and the two panel metallic paint blend is seamless with the original paint. The only concern that I have is that the clear coat texture of the painted doors does not match the texture of the untouched panels and is more wavy. This can only be seen when viewing from the front of the car and especially when parked next to a fence. Hopefully this can be polished after the paint cures in a few months. My car is also ceramic coated and more was polished off of the fender and quarter panel than expected during their prep work. The door cards, handles, and trims were reinstalled without rattles or damage.

Customer Service

There were daily text updates about the cars status and it was easy to communicate with Diana. It was easy to set up a rental car for pickup and drop off at the shop.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My vehicle battery was dead when we went to start it .. we took it to the mechanic who had replaced battery & alternator in Jan & there was no problem..it was very good service up until then

Likely to Recommend

Repair Quality

Customer Service